Several D.C.-area counties rank high for their citizen-facing government websites on the Center for Digital Government’s 2021 rankings.
The 19th annual Digital Counties Survey, done in collaboration with the National Association of Counties, judges county websites on the best technology practices, including initiatives that streamline delivery of government services; encourage open data, collaboration and shared services; enhance cybersecurity, and contribute to disaster response and recovery efforts.
It also weighs cybersecurity; citizen engagement experience; budget and cost control, and hiring and retaining top IT professionals.
“The coronavirus pandemic underscored the urgent need for bold, cutting-edge approaches to serving our residents, and technology has played a major role,” said National Association of Counties Executive Director Matthew Chase. “This year’s Digital Counties Survey winners have demonstrated true leadership when it was needed the most.”