About SugarCRM
SugarCRM’s time-aware sales, marketing and service software helps companies deliver effortless and predictable customer experience. For mid-market companies and anyone that wants a CX-driven platform, Sugar gives teams the time-aware customer data they need to create a seamless customer journey and increase customer lifetime value. More than 4,500 companies in over 120 countries rely on SugarCRM. Based in Silicon Valley, SugarCRM is backed by Accel-KKR.
SugarCRM adds its SugarPredict AI capabilities to supercharge sales and customer service teams with automated sentiment analysis
The platform does the work to help organisations build stronger customer relationships through an understanding of emotion and intent