David Wachs was giving a tour of Handwrytten, his robotic writing company in midtown Phoenix.
“Every note this robot is writing is different,” he explained. “Our client is sending notes to Carmen, John, Susan — each one is personalized.”
The robot, which closely resembled a small desktop laser-printer, clutched a gold metallic pen in one tiny arm, bobbing and jabbing at a thank-you note to someone named Triana.
Wachs reached over and touched the robot, which beeped and went still. A Handwrytten employee hurried over. “I don’t know what I did,” Wachs said. “I shouldn’t have touched it. Sorry.”