Michael Fontenot, the owner of Frank's Poboys in Opelousas, Louisiana, has issued a sincere apology to his current, past and future customers after an employee left an insensitive comment on a customer's receipt.
An image of a customer's receipt from Frank's Poboys started circulating on social media over the weekend after a black family's receipt had "balck family by window" written on it.
Michael Fontenot says he has zero-tolerance for any discriminatory behavior. Fontenot took to Facebook to apologize.
To my Current, Past and Future Customers of Frank's Poboys. This is Michael Fontenot owner of Frank's. It is with a humble heart I come to you asking for grace and forgiveness on behalf of myself, my family and all my staff due to an employee who not only used poor judgment when identifying a customer for our internal ordering system, but created pain and hurt feelings.-Michael Fontenot