Ombudsman irked over inaction by Tangedco’s Grievance Redressal Forum
Updated:
Updated:
Share Article
Solar panels. Representational image
| Photo Credit:
VV KRISHNAN
The Tamil Nadu Electricity Ombudsman, Chennai has expressed displeasure over a unit of Tangedco’s Consumer Grievance Redressal Forum (CGRF) for neither acknowledging a petition of consumer nor conducting a hearing.
The very purpose of the constitution of the CGRF for protecting the interest of the consumers is defeated by such an act of the forum, it said.
In his petition, P. Muthusamy, a resident of Velachery, said he had applied for shifting 1kw solar roof top plant connected to his ground floor to first floor and as there was no response from the concerned Assistant Engineer, he filed a petition dated September 19, 2020 with CGRF, Chennai EDC/South II.