Okura Nikko Hotel Management partners with IRECKONU to implement a global digital guest experience strategy

Ireckonu, the industry leader in Hospitality Middleware, CDP and digital guest relationship systems integration, today announced its partnership with Okura Nikko Hotel Management Co., Ltd (ONHM). Ireckonu will work with the Tokyo based luxury hotel firm to centralize all guest data among their entire property portfolio to create an accessible and actionable Customer Data Platform (CDP). The firm manages three hotel groups; Okura Hotels & Resort, Nikko Hotels International and Hotel JAL City and will deploy Ireckonu’s CORE Middleware to integrate PMS, CRS and several other IT systems and data to create a Central Data Management Platform to effectively steer all hotel and guest data with IKnowU the hotel industries premier CDP.

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