On Jan. 19, about 75 elders, aged 65 and older, who live on the reserve received a first dose of the vaccine from the Nuxalk health team. But the next day, the team started to face serious technical difficulties.
A VCH nurse sent an email to the Provincial Health Services Authority stating that the team was struggling with "very inconsistent Wi-Fi" and that she was tethering internet service from her cellphone, which posed security issues.
The nurse also said the First Nations Health Authority and VCH computer systems were not compatible, creating further issues — a fact that was confirmed by Nuxalk health leaders.