Odisha government sets August deadline for integration of helplines with Dial 112
Chief Secretary Suresh Chandra Mahapatra set the August deadline for integration of maximum number of services with the new system.
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By Express News Service
BHUBANESWAR: The State government on Thursday directed departments concerned to integrate all emergency helpline numbers with the new emergency response support system (ERSS) by August-end to provide faster services to people in distress.
After the launch of a single unified emergency helpline number 'Dial 112' by Chief Minister Naveen Patnaik on March 19, 2021, the State emergency response center (SERC) has received nearly 21,000 calls out of which around 73 per cent pertains to police complaints and 27 per cent were fire related cases. In the first phase, emergency call numbers 100 (police) and 101 (fire) service have been integrated with the unified number 112.