Mr Wallace said: "Between us there's about 100 years.
"It has felt like Christmas every week for the last year. Everyone staying at home is buying stuff off Ebay or buying clothes and then they are no good and they need to send it back - that's where the post office comes in with the mail orders.
"It's been really busy, the busiest I have ever known it.
"We're still serving people who I have know for 48 years. You see all the family grow up, the children, the grandchildren.
"I got quite emotional, I didn't think I would."
Paul Wallace on his last day at West Earlham Post Office, as he retires after 48 years. Picture: DENISE BRADLEY