North Shore Medical Center is now one of five local Tenet Healthcare hospitals to offer the Tele-ER platform, a secure service to access emergency room physicians, treatment and health recommendations remotely.
At a ribbon-cutting ceremony to announce the launch of the new service, North Shoreâs CEO Matthew Garner revealed it will play a major role in comforting those requiring medical assistance but wary of visiting ERs, especially in Black communities.
Matthew Garner/Courtesy of North Shore Medical Center
âEver since the pandemic started, people have been very reluctant to come to the health care setting,â said Garner. âAnybody that has been assessing whether they should come in, this gives them the option to at least get evaluated by medical professionals prior to coming into the setting.â