New text-to-911 services available to Cape Girardeau Co. residents
A new text-to-911 service is available for Cape Girardeau County residents. (Source: WAVE 3 News)
By Amber Ruch | March 15, 2021 at 11:07 AM CDT - Updated March 15 at 11:07 AM
CAPE GIRARDEAU COUNTY, Mo. (KFVS) - A new text-to-911 service is available for Cape Girardeau County residents.
According to first responders, the service uses major cell phone carriers including AT&T, Spring and Verizon.
They said, in some cases, calling 911 may not always be the best option. This new service allows people to send a text message directly to a 911 dispatcher.
The incoming texts are answered by the same dispatchers and consoles currently used for traditional calls.