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Press Release – ResBook
A new refundable bookings system introduced to support New Zealand’s strained tourism sector has seen unprecedented uptake in its first week on the market.
Since launching on Monday 17 May, almost 20 per cent of eligible travellers have chosen to upgrade their bookings to be fully refundable. This has been made possible through landmark initiative introduced by tourism marketing company, Tomahawk.
Tomahawk has partnered with the administrators of the service, UK-based Protect Group, to offer accommodation providers and the public protection from financial losses when travel plans are disrupted through enhanced cancellation guarantees. Under the upgraded booking terms, guests receive a refund if they can’t proceed with their plans while accommodation providers retain any payments already made.

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