Mumbai: Complaints pour in against swab collection delay by labs
TNN / Updated: Apr 14, 2021, 10:41 IST
Mumbai: While over 40,000 Covid diagnostic tests are conducted in
Mumbai daily, there are increasing
complaints about an almost 48-hour gap between booking an appointment and collection of samples.
A 40-year-old Borivli resident who needed to undergo a Covid-19 test was shocked to hear that his swab sample would be collected after 48 hours. “I called up four
laboratories, including the big chains, but they all told me that the state government has asked them not to collect samples for a few days,” he said.
In Mulund, a 28-year-old researcher got a booking for Thursday, when she called up on Monday. “While I managed to book an online appointment with a well-known laboratory chain for Tuesday, my friend told me that the lab’s technicians don’t show up and don’t even communicate about any cancellation,” she said.