Misled by metrics: 7 KPI mistakes IT leaders make

Virtually every CIO uses metrics and key performance indicators (KPIs) to gauge the performance of their IT teams and strategies, but not always correctly. Here’s a look at what you’re doing wrong.

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Paul Gelter ,Adi Gelvan ,Brian Winters ,Alex Levin ,Judith Hurwitz ,John Loury ,Mike Capone ,Mark Twain ,Software Solutions ,Hurwitz Strategies ,Effect Strategy ,