Minnesota's 'archaic' technology wastes critical caseworker time, counties say

County workers and lawmakers have some choice words to describe the 25-year-old state information system used to manage child protection cases and social service programs: Slow. Archaic. A nightmare. "It's the most vulnerable people that we have in the state of Minnesota that are in this system," Pine County Commissioner Terry Lovgren said. "They need the most care, they need the most help, ...

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