The reason Michigan’s website for unemployment payments crashed Monday: too many users.
That conclusion was announced after analysis of the computer glitch by the Department of Management and Budget. This marks at least the second time since the COVID pandemic struck that state computers were overwhelmed by workers seeking benefits.
Trish Pellerito of Westland said the frustration she felt Monday was familiar among unemployed workers.
“Back in March and April when everything shut down and a bunch of us lost jobs, the UIA was understaffed and overwhelmed,” she said, referring to the Unemployment Insurance Agency.
“Fast forward,” Pellerito said, “and the system is once more overwhelmed.”