“A woman and man shouting, swearing and punching the counter because the whippy machine wasn’t on.
“Have I now got to employ security staff for an ice cream shop?”
Some of the homemade ice cream.
Rosanne said some customers need to think about their behaviour before taking out their frustrations on her staff.
The family makes their ice cream from scratch and Rosanne’s husband Alex starts boiling up fresh milk and cream at 7am to make it.
Rosanne told The Press and Journal: “We can only make so much, if we sell out, we sell out.
“I want to make the point that Oban is a lovely community-minded town, we all look out for each other and these people are travelling up here and treating people like dirt.”