Welcome to ManpowerGroup's Fourth Quarter Earnings Results Conference Call. [Operator Instructions]
And now I will turn the call over to ManpowerGroup Chairman and CEO, Jonas Prising. Sir, you may begin.
Jonas Prising --
Chairman and Chief Executive Officer
Thanks for joining us today for the fourth quarter conference call for 2020. On the call with me today is our Chief Financial Officer, Jack McGinnis. For your convenience, we've included our prepared remarks within the Investor Relations section of our website at manpowergroup.com. We'll start by going through some of the highlights of the quarter. Then Jack will go through the operating results in the segments, our balance sheet and cash flow and guidance for the first quarter. I will then share some concluding thoughts before we start our Q&A session.