BBC News
Published
A 74-year-old man died while waiting 16 hours for an ambulance, an inquest heard.
Joseph Edge's wife, Carole, called 999 in December 2019, worried about his low blood pressure, the hearing was told.
The ambulance service was facing "unprecedented" demand at the time and his case was not listed as a "red" priority, the inquest in Ruthin heard.
Call handlers went on to ring every two hours to "apologise and say they were busy", said Ms Edge from Denbighshire.
A post-mortem examination concluded Mr Edge's heart was enlarged and a main artery was blocked.
Dr Brian Rodgers, a Home Office pathologist, said Mr Edge "could have died at any time".