Liberty General Insurance Rolls out AI-Based Automated Car Inspections
Friday, March 12, 2021 10:30AM IST (5:00AM GMT)
Mumbai, Maharashtra, India:
Liberty General Insurance has automated vehicle inspections for car insurance policy renewals and claim assessments using AI-based technology. This is expected to transform the car inspection process, which is currently dominated by manual inspections - a people intensive job leading to delays in the claims and policy issuance process.
Under the AI-based inspection process, for renewing
car insurance and/or for claim assessment customers will just have to capture the photos or videos of their car and upload them on the Liv Mobile App or on the link shared with them. These photos or videos are sent to the cloud and an automated inspection report, covering damage and claim assessment, gets generated within a few seconds. The automated process replaces humans in repetitive work at a very high accuracy level. It not only saves cost but also increases customer satisfaction by reducing the time required to settle a claim or renew a car insurance policy.