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It’s no secret. Most South African’s have no faith in the SA Post Office. Many tell stories of lost packages, late mail or treasured items that have seemingly vanished. There’s further evidence to suggest this. A 2019 article published on MyBroadband notes that 80% of online shoppers do not trust the Post Office to deliver their packages. Despite this, the 29-year old SOE – together with ICASA (Independent Communications Authority of South Africa) – are fighting to stop private courier companies from delivering packages that weigh less than 1kg. Anton Roets, the attorney representing PostNet and the South African Express Parcel Association, has said if the Post Office and ICASA are successful, it could have “devastating consequences.” Roets was quoted saying “you will be required to use the services of a state-owned enterprise without certainty of when, and even if, the package will arrive.”

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