Total of 7 1 2 hours, you get to the point where you are exhausted. A racist campaign add prompts of Business Organization to place their ceo on leave. Tonight we will hear from the target of the attack. One bay area county is lagging behind when it comes to reopening. The new plan to help communities that are suffering the most. A trio of bay area brothers retiring after feeding their community are nearly half a century. They are leaving quite a legacy behind. Theyll know was my name and it became more of a family. Now on kpix 5 and streaming on cbsn bay area, and original report, weve learned something very scary is happening to thousands of unemployed californians who received government benefits through bank of america debit card. They are accounts are getting joint drained by fraudsters. Reporter bank of america has an exclusive contract with the state of california to handle Unemployment Benefits through a special b of a debit card. About a month ago we started hearing from people who have lost thousands of dollars who desperately need it. My heart dropped, i was scared. I thought they would do it again. Stomach tatiana is still traumatized hack attack or the single mom receives her unemployment if its through bank of america debit card and says a few weeks ago there was a strange inquiry on her account from another bank. It happen the second day and again on the third day. The third day they were able to hit my account for 1003. It was around the time brent was due on october 2. That money got pulled out right when my rent was due. Others we spoke to had the same thing happened. I went to the bank to withdraw money and it said ive reached my daily withdrawal. Fraudsters pulled money out of his bank account five days in a row. He is out five grand. Gail lost 4000. From the atm of bank of america 1000 was drawn four days in a row. Then there is heather, she found out her debit card was compromised through it text message from b of a. Asking if i used my card in las vegas. Right afterward she got locked out of her account that had 4000 in it. The whole account was frozen, frozen, period. Bank of america turned out a request for an interview but said they are working closely with edd in an aggressive effort to fight fraud. Edd confirms that it knows of 350,000 debit card accounts that have been frozen due to suspected fraud. The most likely scenario was that there was a data breach somewhere, either at edd or bank of america. Fraudsters were able to capture the data of those cards, the card numbers and any other information they needed in order to produce a duplicate card. He suspects a large criminal enterprises behind the fraud attack that appears to have involved atms all over southern this is a massive operation. You think, these are physical cards that have to be printed. Somebody has to go to those atms everywhere. Fraudsters can buy your secret pin number on the dark web and the edd cards make stealing your information especially easy because unlike regular debit cards, they dont have a chip. The information is injected encrypted into the chip. Inc. Of america gets paid from the state to take care of this, and so the fact that we dont have a chip it signals to me that mike we are not as important as their other clients. They say filing a fraud claim made them feel like secondclass citizens because unlike other Bank Customers they have to go through a separate department. Then you have to sit on the phone for hours. You get to a point where you are just exhausted. Just days after finally filing fraud claims came letters from bank of america that appeared to deny them. Your claim has been closed because we believe the account or the claim has been the subject of fraud or suspicious activity. Its not fair because they did not really look into my case. It was a little bit of money that i did have left that i was saving and its all i have. We have some late breakin a good news to report after submitting 11 names of id theft victims to bank of america. They said they have credited three of them including some of the people you just heard from, heather and tatiana. A spokesperson for the banks as the other claims will be assessed on the casebycase basis. Good that there are some resolutions. But did you get any response on why the edd debit cards dont have those chips . I dont think he quite hurt me. Can you hear me now . I think we lost our connection. Thank you so much. Knew at 11, a live look at san jose. The ceo of the citys lead Business Advocacy Group is on administrative leave after the Silicon ValleyOrganization Posted a racist campaign add on its website. The ad shows a blackandwhite image with a group of black men writing on a street and on top of the photo it reads do you really wind design onto this . The image has been deleted and protest was held tonight at city hall and that ad was part of an attack against jake tonkel, they were alleging that he supports defunding the poilice. Their whole point was to try to scare people with racist undertones and try to stoke that fear within our community in order to manipulate the outcome of an election. He is running against the organizations backed incumbent dev davis. She immediately denounced the ad. Our country is in a tumultuous time right now and unfortunately the tone from the federal government and the National Elections has seeped into the more local elections. I dont think it is a positive development. The Silicon Valley organization is now saying that the ad was unacceptable and is apologizing. They released a statement saying there is no excuse, the board of directors is moving quickly and effectively to understand how this could have occurred and to ensure it never happens again. They will hold up press conference on the issue tomorrow morning in san jose. On the campaign trail tonight the president ial contenders are battling over the coronavirus with the u. S. Averaging or than 800 deaths every day over the last week. In the home state of delaware today former Vice President joe biden blasted the trump administrations response to the pandemic. At a Campaign Stop in arizona the president once again insisted that the u. S. Is heading in the right direction. We lost more than 220,000 lives to this virus already. But this administration is just giving up. A safe vaccine is coming very quickly and you will have it momentarily and it eradicates the virus and we are rounding the turn. The democratic Vice President ial candidate Kamala Harris was also in arizona tonight well mike pence made stops in wisconsin and michigan. A reminder, for resources to help you vote smart this election day to visit our website, kpix. Com. Much of the bay area moving ahead on the road to reopening, but one county is still kind of stuck in park. Tonight joe vasquez asked, what is the hold up in Sonoma County . Reporter dinner in downtown sonoma is still an outdoor affair. Covid19 restrictions here are the strictest in the bay area because Sonoma County is the only county in the bay area that has not yet owed out of the purple, the lowest tier for reopening. We heard the news we were a little frustrated about the situation. All of our neighbors already have the green light, but not us. There are a lot of things that set us apart from that neighboring counties. The Sonoma CountyPublic Health officers as Sonoma County is much more agrarian, much more like Monterey County and the rest of the bay area, meaning farmworkers, most of them latino or more vulnerable to the virus. They live in larger numbers closely together and are less likely to get tested because they can afford to lose a paycheck. It has taken a while but in recent weeks Sonoma County has begun a really serious and comprehensive campaign to try to mitigate the virus in the community. The county announced a plan earlier this month that would increase popup testing in latino communities and also pay a stipend of about 1200 to help replace the pay that will be missing work from isolating. Also providing a dozen more hotels. Living in crowded conditions, large households, that is a big factor in our case numbers. In our community, we are just wondering why its taking so long. The organization on the move and other nonprofits are liaisons between the county and the latino community, letting people know about the importance of masking, distancing and that county help is available. This cause upon our system to find real change in how we are responding to our communities. By making sure the is not only equity but liberation. Sonoma county will find out in another couple of weeks to see if these efforts are paying off to move out of the purple. Still ahead, prepare for collision. Hurricane zeta turning deadly as it becomes the latest storm to make landfall along the gulf coast. We will show you some of the devastation. A longawaited milestone in the north bay tonight three years after the devastating wine country wildfires. Three bay area brothers are ready to hang it up after serving up sandwiches for nearly half a century. Tonight their Lasting Legacy far beyond the meals now kpix 5 original report, the saturday three brothers will retire from their Popular San Francisco corner store after 45 years. Tonight, more on their famous sandwiches and their legacy of giving back to their community. Reporter the roxy food center has remained a cornerstone where you can get a sandwich made to order and pets get a treat. But now its owners brothers peter, simon and tony are retiring after 45 years in business. It is time for us to hang out. They are already for a break from the long seven day work weeks. The three siblings immigrated from jordan and they bought this building at the corner of san jose and san juan avenues. It meant a lot for us, we came to this country in 1973, the american dream. Theyve made a living making the best sandwiches they could. And retired Police CaptainJoseph Mcmahon says each of the brothers is best known for his big heart. The best, the most generous guy ive ever met. For more than 30 years the brothers have met people at the picnic parade across the street out balboa park, theyve also given away thanksgiving meals, hosted easter egg hunts and donated food for community events. And roxys walls are filled with photos the sports teams have sponsored from Little League to balboa high and city college. Theyll know us by name and it became more of a family. A family who cares, recently a customer saw simon giveaway food to an unemployed customer who didnt have enough money to feed their family. The brothers sold their business to their cousins who say they plan to continue the family legacy. We are not going to change anything heard why change a good thing . Be mixed peter, simon and tony say they will still visit the store now and then when they are not spending their time with family and rest. Think of the hard work these guys have put in. Because of covid the brothers cancel the july 4 picnic and parade but as this has picked up. They are keeping it in the family, i love that. Tonight santa rosas coffee park neighborhood is literally rising from the ashes. That area has been rebuilt three years after being ravaged by the wine country wildfires. In addition to the new homes it also has a new playground and a five acre park for families to enjoy. This effort was made possible by fema funding, cal oes insurance and the citys general fund. At least one person has died as hurricane zeta tore through louisiana tonight. Emergency crews say the 55year old man was killed by a falling powerline likely knocked over by the wind, the hurricane made landfall as a category 2 storm. And it is the 27th named storm of historically a busy hurricane season. More than a month still to go. Im running out of names. We ran out of names a while ago. Now we are on the sixth letter of the alphabet. We already had upsilon. That state in the middle of the ocean. With the 11 00 upgrade zeta was downgraded to a Tropical Storm but that i have the storm passed directly over new orleans, which makes it the strongest hurricane to ever pass directly over new orleans. There have been other stronger hurricanes that have been in the vicinity of new orleans, camille comes to mind and katrina 15 years ago but this one pass directly overhead. Most of the city of new orleans without power, but its racing along off to the northeast at 31 miles an hour. That is fastmoving for a tropical system. It will be up to the eastern seaboard in less than 24 hours. Bringing quite up bit of wind damage into alabama, north georgia and even the carolinas. Over here, a nice calm and pleasant evening. 60 degrees downtown, 49 in santa rosa, low 50s in concord, cooling off very nicely and we will end up by tomorrow morning with the mix of upper 40s and low 50s, very normal for late october. Its nice to talk about normal weather rather than record setting. Temperatures tomorrow will still be above average, the east part of the bay is where we find tomorrows dogs for the dog walking forecast we have two lupa and daisy dressed up as an elephant and a cow. Temperatures in alameda will warm up to the mid70s by tomorrow afternoon, looks like a really nice day with plenty of sunshine. Still dry conditions, any offshore component of the winds will be very light and there should be a little breeze right along the coast to drop temperatures there heard me to upper 60s they are, low to mid 70s around the bay, mid to upper 70s on the south end of the bay, more low 80s compared to today. Low 80s common for the north bay and further inland in the east bay, but not bad at all for this time of the year. The second of many reminders, turn back your clocks 2 00 sunday morning, Daylight Saving time comes to an end, good time to test your smoke alarms and change your batteries. Get an extra hour of sleep but the sunsets an hour earlier, just after 5 00 my next week or temperatures will still be warm, low to mid 80s for sunday and monday, very warm start to the month of november. But october brought us a new world series champion. Indeed. We are talking about the dodgers. Leave it to la, that their celebration is now an investigation. Tonight im going to blame the media for nearly costing the 49ers their newest running back. I will explain, coming up. A reminder that kpix 5 has a new app that gives you 24 7 access to cbsn bay area the dodgers won the world series for the first time in 32 years last night, but the celebration was overshadowed by baseball spurs positive covid tested nearly 2 months. Third baseman Justin Turner is now under investigation by baseball and could face a suspension for returning to the field to celebrate with his teammates after testing positive for covid19. Now the team learned of turners positive test in the second inning and he was removed from the game in the seventh inning. He did not comply with officials who asked him to stay in isolation. There were no new positive cases today. The nfl, 49ers had north to face the seahawks this sunday. Today seattle picked up a much needed new piece for their defense. Acquiring their defensive end Carlos Dunlap and the 11 year vet is cincinnatis franchise leader in sacks and made no secret about his beef with his coaches. Today he snatches the parking sign on the way out and he will not be available against the 49ers this sunday. So with injuries, it appears that an undrafted rookie will be the 49ers number one running back on sunday. San francisco has been able to stash him on the practice squad despite other teams attempting to sign him after the media wrote about his impressive training camp. We like to keep him on the practice squad until we are ready but the problem is that other people steal them off the roster. We didnt think we would have to worry about it but the articles were written so well that we started getting nervous about it. It happened the next week that he was ready. According to reports the league is planning to have just 20 capacity in tampa for super bowl lv. The league says no final decision has yet been made. The earthquakes, the 37year old announced that 2020 will be his last. But he scored twice against salt lake and the quakes have a five point lead for a playoff spot with just two matches to play, think about this, no baseball, that is over. No nba or nhl, the quakes could on the playoff stage and they earned that right. Good for san jose. Back to you. Kind of spooky when you think about it. Of spooky seen in the south bay as well tonight. Do you liz i know that you are bummed because your favorite Haunted House is close this year due to covid. But there is good news, theres an alternative. Why not take a drive through a haunted carwash . Arent they all haunted. You know, i was all ready to go and then i saw the clown and said you know i think i will sit this one out. The tunnel of terror is located at the extreme express carwash on san carlo street in san jose, drive through the fog filled carwash a [announcer] the following program is sponsored by food for the poor. [voiceover] its so difficult to look at my children who are so hungry and i cant give them food. [child voiceover] im scared because the trucks arent careful. The other day, i saw a little boy get killed. [voiceover] i have a child who doesnt even have a cup of rice to eat