That is very useful data, and it is very easy to keep that anonymous. The next step would be when the government starts to track individuals. We dont know when that will happen. Reporter cbs news contributor nick thompson. How unprecedented is this use of technology . I dont think weve ever had a moment where people are willing to say okay, you can use my phone to identify every person ive been near, and im okay with that. That is new. But everything about coronavirus is new. Reporter this Contact Tracing technology is not yet widely used in the u. S. , and so far its up to you to download an app and share your details. Now these tools are useful, but as they become more widespread, theyll raise more questions about privacy. Thats Roxana Saberi in london. Yo 9. 95 at my age . 9. 95 . No way. 9. 95 . Thats impossible. Hi, im jonathan, a manager here at Colonial PennLife Insurance company, to tell you it is possible. 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President trump is drawing criticism for declaring that he has, quote, total authority to reopen the country. Governors from coasttocoast insist thats not the case, and some are questioning his leadership. But what does leadership look like in a time of crisis . Senior contributor ted koppel has a look. Its great to see you. Reporter Stanley Mcchrystal is a retired four star general. Okay, lets talk about where we are now. Reporter who toward the end of his army career led the joint special operations command, army ranger, navy s. E. A. L. S, delta force, 7500 of the most highly trained and lethal warriors in the u. S. Military. I think leaders have got to be brutally honest with themselves about what the real situation is and what theyre trying to do. But then i think they have to be extraordinarily candid with their followers. One, its a sign of respect, and two, its just essential for longterm effectiveness. Our adversary now is this virus. Reporter dr. Penny wheeler is a gynecologist and obstetrician who now runs Allina Health with its 11 hospitals and more than 90 clinics throughout minnesota and western wisconsin. As president and ceo, dr. Wheeler overseas a staff of more than 29,000 employees. My job is to try to learn from them and get barriers that are creating barriers to their care or their roles out of the way. Thats how i approach leadership. I sure hope im not a pain in the butt. Here at fordham, there is no i on me. Reporter father Joseph Mcshane is a jesuit priest and the president for the university in new york. In normal times, hed be getting ready to preside over commencement ceremonies. These clearly are not normal times. What more can we do . How can we be more present in the moment, which doesnt allow us to be present physically . How can we be present to our people . Reporter they may have little in common in terms of background and training, but each of them, warrior, doctor, and priest is an accomplished leader. What do you think are the most important elements of leadership . Thats a tough question. I think you have to begin with selfknowledge. Number two, you have to know what your priorities are. Number three, you have to be wise enough to ask for advice. And four, you have to be humble enough to accept it. And if youre able to do those, youll be a leader. Good leader, maybe. Great leader, possibly. I think first you have to care. You can pretend you care about the organization, mission, and the people, but if its not true, over time it will come out, and there will be a difference between what you say and what you do. I had a really bright lady to come my class at yale teaching and she gave me a quote i still use. She said people will forgive you for not being the leader you should be, but they wont forgive you for being the leader you claim to be. So you got to be genuine. There are really two viruses abroad in this country. The one is covid19 and the other is fear, and the fear can be almost as damaging as the disease. Youre in charge. What do you do . Well, fear is natural, and, you know, ive been scared. Ive been scared by the covid19 virus here recently. So first admit fear is not a sign of weakness. Fear is usually good sense. Now fear shouldnt put us into inaction. What fear should do is it should be a motivator. Should it be something that causes us to be more cautious, but not slower in the way we operate. I had a doctor come say that fear is an ailment too. Fear is an ailment. And what we want to do right now is do what we do best, which is to care compassionately with our expertise for the lives of others. Theres a mentor of mine who once said that i think health care is more about love than anything else. Reporter if you learn of some bad news, if you learn the things that you were expecting, lets say deliveries are not going to come or you learn something about the disease which is bad news, do you share it or do you hide it . No, i think its really important to be able to be as open about these things as you possibly can. Appropriately contextualizing them for what they what it is. But were trying to be very, very open about what were seeing in the community, what our worries are in terms of having adequate protective equipment and equipment to care, adequate spaces to care for a surge thats anticipated. We need to share that. Its not to be an alarmist. If people are experiencing something that is totally different from what youve said before, the trust factor goes down significantly. Reporter let me take you back to your military days when you were running special operations forces. You would send these men and women out often on very, very dangerous missions. To what degree do you feel obliged to tell them the truth about the level of danger that they were heading into . Complete. On a personal level, i grew up in the community, so i had a personal commitment to them as individuals. But as a leader, i knew that if i was not honest, if i was not straight forward, i would put them in harms way, and pretty quickly they would figure out that what i told them was incorrect or at least understated, theyd lose faith in me. Reporter leader, says general mcchrystal, have got to stand up. And what i mean by that is when it gets hard, when it gets morally questionable, when it gets physically dangerous, when it gets anything that tests the organization, a leaders got to stand up. That means the leader may get may get killed, may get criticized, may get removed. Thats the leaders job. Reporter father mcshane has been at fordham for more than 23 years. Inside the University Church is a stained glass window depicting st. Aloysius gonzaga, who died of a plague he contracted caring for one of its victims. I walked past that stained glass window hundreds, probably thousands of times. I knew it was there, but it never caught me the way it did when i walked into the University Church as the virus was taking hold of the city of new york. This invisible force. And i stood there transfixed, looking at this this stained glass window that i had seen, but now i saw it. And i just stood there and tears came. Reporter father mcshane has been sending out weekly messages to the greater fordham family in which he sometimes reveals his own sadness and his own fears. It was, i suggested, as though he was saying, you know, im no different from the rest of you. Thats exactly right. I have the same joys and sorrows. They have the same concerns, the same fears. And in this very complicated moment, moment of peril, but also great goodness, this great goodness thats showing itself now. Among the American People and people all over the world. Great heroism, great love. Reporter dr. Wheeler also finds a spark of hope glimmering within the pandemic. Were never really going to be quite the same after this, are we . No, i dont think were going to be quite the same. I wonder sometimes if maybe a new greatest generation will be born. Thats my greatest hope is that out of this and out of the collective we and what we will accomplish and go lew when you humble yourself under the mighty hand of god, in due time he will exalt you. Hi, im joel osteen. Im excited about being with you every week. I hope youll tune in. Youll be inspired, youll be encouraged. Im looking forward to seeing you right here. You are fully loaded and completely equipped for the race thats been designed for you. We end this half hour with a small but growing problem affecting americans from california to maine. Namely, haircuts. How do you get a trim when all the salons and barbershops are closed . Ed okeefe went buzzing around for answers. Reporter with so much of america shutting down and scaling back, many men are dealing with a growing problem. Literally. Politicians, talk show hosts, and musicians are left wondering how long is too long . It becomes like a confidence thing, doesnt it . It does. Reporter kevin thomas is an Elementary School principal in ohio. He is trying to hide his increasingly lengthy locks under hats during virtual meetings. Staying safe and healthy to flatten that curve means i dont get a haircut for a month or two, then so be it. Reporter some men are placing their trust in spouses and kids to sheer it off. I dont attend to alarm you, but do we have bandaids . Yeah, i think so. Reporter sean doolittle, a pitcher for the washington nationals, usually gets his haircut before games. Stuck in florida, he turned to his wife, erin. She did a really good job with the neck too and everything. So like im going to have to make another appointment soon. He did not tip me, which was disappointing. Reporter the pandemic has left professions like stylist colleen weisman on the sidelines. Its definitely frustrating to not be able to be creative. Reporter she warned women to be wary of do it yourself solutions. Put the box color down. You box color and something happens, youre stuck with it. Reporter but if men must get a cut at home i would start with the longer hair guard because thats going to preserve the most length my barber has been cutting my hair for more than 15 years at his cutting edge barbershop in washington. He had some thoughts of my own at home solution. Dont go too high on the air. Reporter just right here on the side . Yes, just on the side. Reporter this reminds us how difficult it is to cut hair. Its not easy, is it . People think its pretty easy, but its not. Reporter leo is right. It sure isnt easy. Well see how this goes. And for now, well buzz off. Im ed okeefe with mrs. Okeefe, washington. Im im feeling a little s myself these days. And that is the overnight news for this wednesday. For some of you, the news continues. For others, check back later for cbs t s morning and follow us online any time at cbsnews. Com. Reporting from the cbs studios in washington, d. C. , im chip reid. Captioning sponsored by cbs odonnell breaking news tonight stunning increase. More than 25,000 now dead nationwide. New york city says 3,700 people who werent tested likely were killed by the virus just as the curve is flattening there. Its basically flat at a devastating level of pain and grief. Odonnell plus some much needed help as the first ventilators made by g. M. Roll off the assembly line. The new normal the nations governors laying out plans for restarting the economy fewer workers and more masks. You may be having dinner with a waiter wearing gloves, maybe a