Week. More than 1,000 tenants at the Carmel Rincon towers are in the dark in more ways than one. Their power has been out since early Tuesday Morning and they still dont know why. Its been challenging. You take some things for granted. Reporter residents say being without power poses challenges, but its the lack of Accurate Information about the timeline for restoring power thats the biggest inconvenience. Not really knowing the communication knowing. The communication hasnt been perfect. The biggest frustration every step of the way theyre promising a lot earlier time frame and date for water to be turned on. Reporter today we confirmed the main Domestic Water line burst and flooded an Electrical Panel here. Power has been cut for safety reasons. The Management Company told us, we are working diligently with electricians and contractors to restore power as soon as possible and should know more on monday morning as the extent of the water damage. For tonight residents can stay for free at a couple hotels downtown. Theyve been given free meals via food day and have been showering at the ymca. Debbie minor says employees here are doing the best they can under these circumstances. I have to commend them for their empathy, their treatment, just their general kindness. Reporter now those generators that you saw in the story were driven up from l. A. And they are not in use yet. Theyre hoping to establish at least generator power here by 8 00 tonight. Susie, do we know what caused the water main break in the first place . Reporter that is a question that everyone living here would love to have the answer to. They still dont know. Thats an answer theyre hoping to be able to provide on monday. Dead. Very frustrating, thank you. Meanwhile in the east bay a violent pitbull attack has left two people badly hurt and one dog dead. A 53yearold woman was out with it happened this morning in east oakland near 63rd and bancroft and police say a 53 yearold woman was out with her own pet pitbull when two other pet bulls ran over pitbulls ran over from a nearby home and began attacking already dog. When the woman tried to stop them, she fell on the ground and the pitbulls began attacking her. A 71yearold man who saw what was going on tried to get the dogs off of her with a mop. He was also bitten. Soon after animal control showed up. Both victims were taken to the hospital and are in stable condition tonight. Animal control took away the two animals involved in the attack as well as another dog from the same owner. Was in court this a convicted killer who escaped from a Psychiatric Hospital in hawaii and traveled to california was in court this afternoon in san joaquin county. Randall saito is facing Second Degree escape charges. He told a judge he does not want to go back to hawaii. On sunday he walked off the hospital grounds and managed to get on a plane to san jose. No concern about saito escaping aga then he took a taxi to stockton before being captured on wednesday. Today the d. A. s office said there is no concern about saito escaping again. I would be afraid, fearful for the public if he were still loose, still at large. I would be concerned about that, but im not fearful that hell escape from an administrative segregation unit from our county jail. Saito admits he killed a woman in hawaii back in 1979. He was a its requested of murder by reason of insanity. Acquitted of murder by reason of insanity. He said in a jailhouse interview he used a fake id during this weeks escape and was surprised he made it to california. Were hearing from a young mom, one of the victims of the shooting in tehama this week. She was with her three children who were shot but survived. Incredibly when she needed help the most, she was refused. Stay at home mom tiffany pomatef was taking three of her four sons to school Tuesday Morning when her path crossed with kevin neal already on a deadly rampage. I saw him alongside me and he pulled out a rifle and then thats when i tell my kids to duck. Reporter tiffany was shot four times. She didnt want to show her face on camera, but shes surrounded by the love of her boys, 10yearold johnny jr. Who was shot twice in the leg, 6yearold jake shot in the foot and 2yearold niko has a shrapnel scar on his neck. Tiffany said she thought she was going to die and practically drove around asking people for help. She was bleeding and losing consciousness. Found enough strength to open my window. I hopped out and asked her can you help me . Ive been shot. Im dying. My kids are in the car. She said she couldnt help me because she only had two minutes and was late for work. Reporter she finally got help when she happened to pass the sheriffs car. It may have saved her life. He opened fire on them without provocation or warning. Reporter tiffanys husband johnny just wishes something could have been done to stop his neighbor who had threatened to kill another neighbor and his small son before. Were not angry. We just feel like things could have been prevented, but thats out of our control. Reporter but some ants are angry and complained at a residents are angry and complained at a Homeowners Association about the wild west atmosphere in their neighborhood. They complained about neal and say deputies did nothing. A relative of one of the critically injured victims is still in disbelief. This happens in new york or l. A. , big cities, not in rancho tehama. Tiffany said she understands people may have been afraid to get involved because they werent sure how she got her injury. She hopes her story will encourage people to help if theyre ever in that situation. Nearly a year after the deadliest fire in its history, oakland is safer. Thats the assessment from city leaders who say theyve instituted sweeping reforms in the wake of the ghost ship fire. Kpix5s jackie ward has the steps taken to prevent another tragedy. Reporter oakland is safer today than it was a year ago. December 2nd, 2016, is a date that none of these city officials will ever forget. Since that fatal night oakland leaders have focused on six key areas, bring buildings into compliance, increase inspection capacity and enhance protocols, improve interdepartmental communications, strengthen tenant protections, streamline special event permitting and identify housing resources. Oakland is also working on getting data onto a collective online database when before some critical records were kept on paper. How do fire inspectors collect data, firefighters when theyre doing inspections and how does that relate to the inspections that are done by the building department. Use of mobile devices, tablets and that ex cell database will actually excel database will actually provide us with some important tools to conduct inspections officially and comprehensively. Reporter 135 properties have been identified to have multiple hazards, 32 warehouses or commercial properties, 11 cases involved and five ending with tenant displacement. All but five of the victims families have filed lawsuits since the fire. The defendants include pg e and the building manager. In oakland, jackie ward, kpix5. Until the tragedy inspection reports were kept on paper and not in a digital format where multiple agencies could access them. Berkeley police say a crew of bandits likely behind a string of local robberies. Five people have been targeted at the cal campus since last week. All the robberies have happened at night and in each case two male suspects approach a lone victim. Police say the suspects typically try to start up a conversation before attempting to grab the victims belongings. B. A. R. T. Police say they have now identified a man seen on video committing a hate crime. Police say the man in a blue i hate you [ bleep ]. This happened monday night on a train heading to warm springs in fremont. Police say the man in a blue shirt yelled racial slurs at an asian man and then slapped him. The victim later said he did not want to pursue any charges. Now b. A. R. T. Police say they have the suspects name and they are taking legal steps to ban him from the transit system. Over the next ten years. Mo muni rolling out the first of its new fleet of railcars over the next 10 years. More than 200 of these cars will be rolling across the city. City leaders on hand today for a quick tour and ribbon cutting. The supervisor london breed promises it wont just be the roominess that riders will notice. These trains are not only new and they will smell a lot better than the existing trains, but more importantly, they will be able to accommodate more people and they will be quieter. Californ well, the new cars will cost more than 2. 5 billion and all are being built right here in california. Meanwhile b. A. R. T. Still trying to sort out the technical glitches that stalled the rollout of its new cars. It had hoped to have some of the new trains running by thanksgiving, but they failed a key Safety Inspection earlier this month. The Holiday Travel rush has begun. This was the scene earlier today at sfo. Today is forecasted to be the busiest travel day there. Nationwide more than 28 million are expected to fly for the thanksgiving holiday and close to 51 million americans are expected to hit the roads. And in a little less than an hour the embarcardero center here in San Francisco will light up kicking off the Holiday Season in the city. Thats where our chief meteorologist paul deanno is standing by live tonight, paul . Reporter guys, it was a soggy week, so folks may be wondering are we going to be able to pull off the Lighting Ceremony . Absolutely. Mother nature clearing out just in time. Disney on ice. Follow your heart. The skaters are out. We are ready for a party at the holiday ice rink at the embarcardero center, the holiday lighting coming up in our 6 00 newscast and the weather is crystal clear. Look at the forecast for 7 00 tonight, mainly clear skies. Its a little chilly, but it should be a week before thanksgiving, 55 degrees your fireworks forecast for this evening. Back out here live well have a great festivity throughout our 6 00 newscast including the lighting of the embarcardero center. Well have that coming up, weather looking good. Well talk about the weekend forecast and beyond. Coming up its payback time. Hundreds of thousands of people tricked into wiring money to criminals may get some justice. Plus police pulled card skimmers out of two more south bay gas pumps. Unless you work there this is as close as youll get to apples spaceship campus. The crash on closed captioning for this newscast is sponsored by living spaces. Want to update you on this breaking news right now, a dump truck and a muni bus in a crash on highway 101 in San Francisco and its a serious one. We have a confirmed fatality in this one. We just learned that two people on that bus were also injured. They were taken to the hospital. The bus was a 14 express to daly city. The crash happened at 4 00 this afternoon right at hospital curve on 101. Its always busy there. The chp says that several south bound lanes of 101 will have to remain blocked for at least two more hours. Traffic, as you can imagine, in and out of the city going south tonight on 101 is a complete mess. Well keep you updated. Well, victims of a popular scam may be able to recoup some of their losses. Western union has agreed to pay back people who wired money to scammers through their company. Mexico. Th consumer watch reporter julie watts on how to get your refund. He told me he was in trouble in mexico. They had him in a holding cell. Reporter Laura Mae Campbell thought she was helping her grandson get out of a lockup in mexico when she wired 2,700 through Western Union. Like many she was duped by the grandma scam. The money went to crooks, but now she could get some of that money back. To settle charges brought by the federal trade commission and the department of justice, Western Union has agreed to pay 586 million to reimburse victims in all 50 states, victims who used Western Union to wire money to scammers between 2004 and january, 2017. Hi, grandma. Its me. Reporter despite warnings like this the Money Transfer service is used by con artists as a nonuntraceable way to steal money from victims convincing people they have to wire funds to help loved ones, pay the irs and a variety of other scams. Western union says it shares the governments goal of protecting consumers from fraud and is fully cooperating to see the consumers are reimbursed. Its also agreed to make changes like putting antifraud warnings on forms that consumers use to wire money, providing mandatory training for Western Union agents and putting in more antifraud protections, protections that many say are long overdue. When you get frightened, you dont think. We hear that too often. A special website has been set up to process these claims. Its westernunionremission. Com. Claims must be filed by february 12th and Western Union says victims will receive a percentage of the amount that they lost. There are at least half a million victims and the new scam, the replacement this, is actually gift cards. Now theyre going to get people to buy them gift cards and send them that. They call the house and cell phones. They dont care. This is the time of year they do that. It is. Be very cautious. If someone asks you to pay with a gift card, its likely a scam. Police in gilroy say they have found more card skimmers on gas pumps. On monday police say they found a skimmer at a valero gas station on first street. Now investigators tracked down two more at another station, a chevron on westwood drive. They believe the skimmers were there for at least two weeks. This one was inside the machine, so theres really no way anybody would have seen it. They successfully pulled about 1,000 out of my account. Authorities say everyone who has bought gas at those stations lately should monitor Bank Statements and watch for unauthorized activity. Police want to know about any fraudulent charges. Open. Its next new at 5 00 apples shiny new Visitor Center is now open. Its nextdoor to the tech giants massive spaceship headquarters in cupertino. We sent our devin fehely with sky drone 5 to check it out. Reporter from the air you can appreciate the soaring engineering and architectural accomplishment that is apples spaceship campus and Visitor Center. Three, two, one [ cheering and applause ] reporter but its back on the ground that you find evidence of the enthusiasm the company and its products continue to inspire. I drove eight hours to be here today to see the mothership of all apple stores. Im a huge apple fan. Im really excited to be here. I got all my loot. Its wonderful that theyve been able to accommodate. Reporter the media got an early preview of the new Visitor Center before it opened to the public this morning at 9 00. It is in essence an apple store on steroids featuring a showroom, a cafe identical to the ones used by employees and an interactive 3d scale model of the campus. Every detail has been lovingly planned and obsessed over. For decades weve had a beautiful design which weve worked with apple. Reporter yes. Even the stairs. We built a series of visual mockups, the material, did a series of test runs. So everything has been planned out and engineered down to the finest detail. Reporter whether that strikes you as selfindulge generality or the exacting selfindulgent or the exacting detail of apple itself depends how you feel about the company itself. I love apple. I love steve jobs. For me im an enthusiast. Reporter in cupertino, devin fehely, kpix5. Coming up just how crazy is the bay area Housing Market . This 2 million teardown snapped up in less than a day, the tight supply leading to some outrageous asking prices. But first the markets closed down today. Heres a look at the closing numbers from wall street. Good friday evening to you. Im meteorologist paul deanno with live weather tonight from the holiday ice rink at embarcardero center. Were still about an hour away before all the buildings light up, but look at how many folks are already here waiting for the show, disney on ice follow your heart will be performing. Our morning anchors will be here as emcees for the event. Live on our 6 00 newscast we will have the lighting of the embarcardero as well. Current conditions, 59 degrees in San Francisco, concord 59, oakland 56, what a Beautiful Day we had, santa rosa currently 57 degrees. Overnight lows tonight watch out for patchy frost in the north and east bay, napa dropping down to 38, concord 39, redwood city 42 for a low tonight, San Francisco 47 degrees. Your ice rink forecast, theyre open this weekend and actually through new years and beyond. Beautiful weather. Come down and enjoy here at embarcardero center, sunny, low 60s saturday and sunday. The reason why we had a rapid change from rain to sunshine, the low pressure area from the Pacific Northwest has pulled away. Theres enough higher pressure to give us a mainly dry condition and very comfortable conditions outside. Futurecast, tomorrow afternoon we are mostly sunny. Sunday afternoon well begin to see some cloud cover rolling in but still just as dry as saturday and then monday here comes our next round of rainfall, not heavy rain but light rain with a few pockets of moderate rainfall likely by late monday morning into monday afternoon. We are clear and chilly overnight with patchy frost inland. We will have a dry and mild weekend, rain returning monday. High temperatures tomorrow 61 in concord, 63 in santa rosa, 62 in san rafael. Your extended forecast, pleasant weekend, rain likely monday and look at next week as we head toward thanksgiving, not getting colder, getting warmer with highs in the 70s inland and 60s near the bay heading toward the holiday. The Senior Vice President of boston properties, steve cole is here with us. It seems like we need extra cheer this year. It starts with the great weather. Today we have the holiday fair winter carnival at all four buildings. Were going to have a great skating show today and come down to the embarcardero center through january 7th. Skate here. It will be a great time. After the show well do a countdown and presentations with some very important people here tonight and then well light the buildings, 17,000 1 watt l. E. D. Bulbs culminating with a big fireworks show. Reporter its kind of the unofficial start of the Holiday Season down here when you drive over the bridge and see the embarcardero center lit up. What does it mean to you bringing this Holiday Cheer to the bay area . Weve been doing this since 1999 and now theres a new building in town called Sales Force Tower and thats ours as well. Its just going to be another asset to the Holiday Season for years to come. Reporter appreciate it. Well be here at 6 50 for the lighting. Well be right back. Three out of every four cars towed in san jose never get claimed. Theyre actually losing money every time they have to tow a car like this. We found most owners abandon them to avoid steep fees. After 5 00 its going to be another 90. Now the city may consider giving some offenders a break. People who get towed for the first time or who are very low income. Expect original reporting from kpix5 news. Expect more. My name is Cynthia Haynes and i am a senior Public Safety specialist for pg e. My job is to help educate our First Responders on how to deal with natural gas and electric emergcies. Everyday when we go to work we want everyone to work safely and come home safely. I live right here in auburn, i absolutely love this community. Once i moved here i didnt want to live anywhere else. I love that people in this community are willing to come together to make a difference for other peoples lives. Together, were building a better california. Hi, were alaska airlines. And our california game is stepping up. With our low fares, your san jose startup wont have to pony up for a quick flight to an la meetup. And you might even get an upgrade on your next trip to palm springs. Over 90 daily nonstops. From san diego on up. Alaska airlines. Thats how we fly. And now, step up to alaska premium class, with upgrades starting at just 15. Why tens of millions of ahead at 6 00 get ready for a deluge at the dmv. Why tens of millions of californians will have to start making appointments soon. Ill be back here with veronica in about 30 minutes. Accused of obstructing justice to theat the fbinuclear war, and of violating the constitution by taking money from foreign governments and threatening to shut down news organizations that report the truth. If that isnt a case for impeaching and removing a dangerous president , then what has our government become . Im tom steyer, and like you, im a citizen who knows its up to us to do something. Its why im funding this effort to raise our voices together and demand that elected officials take a stand on impeachment. A Republican Congress once impeached a president for far less. Yet today people in congress and his own administration know that this president is a clear and present danger whos mentally unstable and armed with nuclear weapons. And they do nothing. Join us and tell your member of congress that they have a moral responsibility to stop doing whats political and start doing whats right. Our country depends on it. Captioning sponsored by cbs captioning sponsored by cbs mason is the white house a coass house . The president blasts al frankens sexual misconduct, but aat about his own past . Senator franken has admitted wrongdoing, and the president hasnt. Mason also tonight, 37 h opping days. I am so ready to spend money. I want to go home with no regrets. Mason what theyre cooking up at brickandmortar stores to get you in the door. This is great. Heey have awesome brownies. Mason Jesse Jackson reveals the Health Battle hes facing. And Steve Hartman hit paydirt, literally. Mason . With a history making showandtell. I found three pencils, an eraser stuck to playdoh. Reporter whoa no, i serio d