San jose bakery stealing merchandise. Nbcs ian cole shows us more how this happened and what the owner of this bakery wants from the city. Reporter surveillance cameras captured the moment a stolen ford truck smashed into the cafe queen bakery in san jose at 4 00 a. M. The thieves jumped out and rummaged through the business allegedly taking tens of thousands worth of cash, cigarettes, and lottery scratchers. Peter tran and his wife have owned the bakery for 14 years. He says the Alarm Company called to wake him up. I look at my phone, the camera, and i saw the whole vehicle went inside so i called police. Reporter his cameras also caught what he believes to be the same person casing the store about 40 minutes before the smash and grab. Tran says burglars keep hitting his business even after he installed metal bars and surveillance systems. He spoke with us today but didnt want us to show his face. Now its going to cost a lot to get repaired. Reporter work to fix the store began this morning. Tran says itll cost 12,000 along with the sales of the store today and lost items. A lot of businesses getting broken into. Reporter it was weeks ago San Jose Police arrested six juveniles and one adult for a series of commercial burglaries with a similar description. The suspects would use stolen cars to crash into stores and take merchandise. They they mostly targeted smoke shops. Police say there were 26 commercial breakins between march and august. Tran says given all that, he wants a Greater Police presence across the city. I want police especially in this area, the community they need to step up the patrol. Hire more police, cleanup the city. Reporter while people may think those scratchers are untraceable tran hopes tuesday identify what batches were stolen so he can report it to the california lottery. The lottery can make those scratchers invalid. In san jose, ian cole, nbc bay area news. Thank you, ian. Law enforcement agencies gathered at a vta station in san jose today to prepare for an emergency. Members of homeland security, the tsa and police participated in an exercise at the station. Officials say its part of an ongoing training to help increase safety on transportation. They say increased Law Enforcement at stations across the city will help people feel safer during their ride. To let anyone who may think about doing something harmful on our system, guess what . Theres going to be Law Enforcement there. Theres going to be security there to prevent you from interfering with the safe operation or making the experience of our passengers less peaceful. Officials are also encouraging officials to report any suspicious activity to Law Enforcement to help them stop crime before they happen. Our 911 system is under scrutiny. In some situations its dangerous to call 911. Texting would be the safer option. In other cases texting is the only option. In her coverage of the 911 system, Investigative Reporter candace wynne reveals a major problem and a solution from a bay area woman. I was born into a family of two deaf parents. They immigrated from asia looking for a better life. Reporter growing up in union city Gabriela Wong lived between two worlds, the deaf and the hear. It wasnt until i went to preschool and a teacher was talking to me and i was signing back. I had no idea what they were saying. Reporter wong can hear. In a society with so much sound, wong has had to be her parents ears especially in emergencies. My dad he was having a gallbladder rupture. I was teaching and the pain was making me literally bend over. He texted me to call 911 for him, but i was not near my phone at that time. So i decided to drive myself to the emergency room. The doctor said that if it had ruptured i could have died. Reporter eight years later dr. William wong, a math professor at a College Still gets overwhelmed to think about that drive. Its emotions, yeah, its the memory. Its terrible. My dad pays the same amount of taxes, pays the same amount into government services. As his next door neighbor, but he does not have that vital access to 911 and thats not fair. Reporter california has added a text feature to 911 for life and death situations where persons cant call. By 2021 state law required all 911 centers to accept emergency texts. More than 95,000 911 texts were received that year. She discovered a serious problem. A lot of people dont realize when they send a text message to 911, 911 does not necessarily know exactly where theyre located. Without knowing a location, nothing else can happen. Reporter Mark Fletcher is Vice President of Public Safety at 911 inform, a company that helps Emergency Response teams with location data. What if im texting 911, does that dispatcher get the same geolocation information as quickly . Absolutely not. Reporter fletcher says when you call 911 theres constant data flowing between your phone and a cell tower helping that tower locate you. But when you text, the data is snapshot in comparison. Your text first gets forwarded to a separate entity called a text control center, which then tries to communicate with your cellphone carrier to then try and establish your location. These extra connections can mean extra time wasted. This problem doesnt just impact the Deaf Community. There are emergencies where calling 911 can be dangerous and texting is the safer option. For instance, in a Domestic Violence situation are an abduction where the victim has no idea where they are. Californias actually one of the leading places in the entire country in access functional needs support. Reporter Brian Ferguson is a spokesperson for cal oes, the state agency that oversaw the funding and rollout of text 911 in california. We understand that being vulnerable or being disabled, being older, maybe speaking english as a second language, that shouldnt change your ability to receive services. If im deaf lets say and i text 911 will that dispatcher immediately know where i am . Let me check on it. I believe the answer is yes, but let me doublecheck on that and well get you an answer. Reporter in a follow up email he said with Current Technology text to 911 does not offer the same amount of accuracy as with voice calls. The key thing we want the public to remember is call if you can, text if you cant. The motto has become a campaign statewide and beyond. Some in the Deaf Community say they feel discouraged by this messaging, even disrespected. The government officials need to have a change of attitude and respect for the Deaf Community. We need to fix this problem now because people are dying and have lack of access. Reporter refusing to wait for a government fix, wong founded access sos. Her tech nonprofit has created an app which has already rolled out in berkeley, california, and san jose, new mexico. The access sos app determines where you are through wifi or phone data, and after a few more clicks to stream line information gathering from here we can go ahead and press contact help. Reporter it creates a message to send to 911. Details like emergency location, latitude, longitude, the type of help you need. Reporter wong introduced her solution to the Deaf Community where its received huge reactions. This is so impressive, really easy. Reporter the best reaction, though, from her father. My wife and i are so grateful for her. Shes you know, shes great, and our community so needs this. Reporter cal oes has a contract with a third Party Location service thats supposed to address this geolocation problem. We found even though 911 centers in california have access to this service, not every center actually uses it. With the investigative unit, candice ngyuen, nbc bay area news. Spears posted this video on instagram and showed her dancing with knives. Some fans saw and called police. Spears was fine. She told police she was copying a performance by the singer shakira. Spears has posted similar videos on instagram bout without knives for years. Booked and arrived at his motel, but it was locked up along with his money. Nbc bay area responds next. Im chief meteorologist jeff ranieri. Ill have the latest on those weekend rain chances even, yes, weekend rain chances even, yes, more sierra snow on the way entresto is the 1 Heart Failure brand prescribed by cardiologists. It was proven superior at helping people stay alive and out of the hospital. Dont take entresto if pregnant; it can cause harm or death to an unborn baby. Dont take entresto with an ace inhibitor or aliskiren, or if youve had angioedema with an ace or arb. The most serious side effects are angioedema, low blood pressure, kidney problems, or high blood potassium. Ask your doctor about entresto for Heart Failure. Tonight we respond to a South San Francisco man who asked us to check out a motel he couldnt check into. Oh, interesting. Lets bring in our consumer investigator choostepped in to save the day we think. Usually you do. We hope so. Heres the problem andrew found a ghost town at his motel. His Case Highlights a lesson for anyone on any trip and how one phone call might prevent a Motel Mystery like this. Andrew price enjoys doing work around the house here and in texas where he tends to some family land. Do the landscaping, a little construction because the house is unhabitable, so i try to keep it up. Reporter for years hes booked at the super 8 motel in bring spring about 300 miles west of dallas. In june he prepaid xpedia 683 for an eightnight stay. But that booking went sideways when andrew arrived for check in. There was nothing there. The place was abandoned. The office was closed. All the rooms were escavated of furniture. Water was cut off. The electricity was cut off. Reporter andrew found a different motel and then contacted xpedia to get his money back. Xpedia denied his refund request saying it couldnt make contact with the super 8. Thats when i contacted nbc responds, and they gave me justice thank god. Reporter we contacted expedia. It then refunded andrew his 683 plus 50 in credit for future travel. We also wanted to solve the mystery how andrew could book a hotel thats cloeszed. We called neighboring businesses. They tell us the motel shutdown some time this spring, so why was expedia still taking bookings this summer. Expedia said we learned the company had closed operations before giving prior notice to expedia. Please note as soon as we became aware of the issue, we made sure the property was no longer available for reservations. We also contacted super 8s Parent Company bud did not hear back. If we can go back to june wed encourage andrew to call the Hotel Directly to confirm his booking. Thankfully these types of enormous Service Failures or drastic Service Failures like the one you described are fairly rare, and thats the good thing. Thats cold comfort if thats happening to you. Reporter zane kirby leads the American Society of traveling advisers which represents travel agent. They need to be fact checked, and you can do it all yourself or you can work with a professional. Reporter he says travel insurance is another option to protect yourself. Just make sure you or your agent read the fine print before buying a policy. Andrew says hell be careful booking his next trip to texas like calling ahead to verify his hotels actually open for business. If youre ever stuck, he recommends calling our team. If youre out there alone, youre not alone. They have your back. Thats right. We got your back, and we are happy to do it, andrew. If youre struggling with a travel nightmare, too, maybe we can help. Scan the qr code were going to put on the screen right here in a second to fill out our Consumer Complaint form online. You know we do love our travel cases. We go to the airline, hotel companies, and travel agencies all the time. I know it sounds kind of nutty to say it but in 2023 you still need to pick up the phone. Hello, its chris from the bay area. Youre actually open, okay, thanks. Doublecheck. Always, doublecheck. Hes our travel expert as we know here hes our travel expert. Lets get a check of the weather. You know, not bad to travel across the bay area by tomorrow. By this weekend get get bumpy here for you with thunderstorms coming back into the mix. Ive got a look outside and we did have that blue sky today. It was picture perfect, right . Whatever you had to do, wherever you were in the bay area today it was nice. Temperatures right near average with 84 in santa rosa, 82 in livermore and San Francisco at 87, but we are in for a change. Cooler weather tomorrow as the system starts to approach from the north and 15 to 20 Miles Per Hour with wind gusts and afternoon clouds. Eventually getting into colder air this weekend. Were going to go through this part pretty quick and save the rest of the forecast for that incoming rain chance. Start it off with temperatures in the 50s all across the bay area. Put it down to 56 in the east bay and cooler weather at 54. Temperatures tomorrow afternoon dropping off 4 to 7 degrees. Well begin to notice, but i think overall still going to be a comfortable day. 75 san jose, 73 palo alto and some 70s napa and santa rosa. The storm system we showed you will start to move right on top of the bay area by saturday and sunday, and thats going to increase our rain chances. Now, we are learning more information about exactly how much rain and how widespread this is going to be. And this is all pretty much on track. Well see the rain to the north and west of us by friday night. I think by saturday morning well get into some scattered rain, so it doesnt look too widespread and hang onto spotty chances here as we head into saturday afternoon. Then by sunday looks like that storm is going to move off towards the east, so that would mean lesser chances into sundays forecast for us. Overall trace amounts to about a quarter of an inch. So not looking like super high totals for us. And check this out, if youre headed anywhere near the sierra be ready for the chance of some rainsnow mix, maybe even totals up to 1 inch in kirkwood, maybe 3 inches for some of the highest peaks in the central sierra. So again some snowy situations here happening across the sierra as that weather arrives this weekend. Temperatures in San Francisco will be the 60s saturday and sunday, and then we go up to 70s by wednesday and thursday. And we are in for a ride, and these temperatures we had 80s today. Were down to 70 on saturday. Here we go again. By next week were back up to 88 by wednesdays forecast. So we are in for that cooler weather this weekend. I think all in all im looking forward to it myself, a few rain drops on saturday. 70 degrees, not too bad. I like it. Up next Vice President Kamala Harris spending the day with college students. The message shes trying to deliver deliver t thousands of women with Metastatic Breast Cancer, are living in the moment and taking ibrance. Ibrance with an aromatase inhibitor is for adults with hr her2 Metastatic Breast Cancer as the first hormonal based therapy. Ibrance plus letrozole significantly delayed disease progression versus letrozole. Ibrance may cause low white blood cell counts that may lead to serious infections. Ibrance may cause severe inflammation of the lungs. Both of these can lead to death. Tell your doctor if you have new or worsening chest pain, cough, or trouble breathing. Before taking ibrance, tell your doctor if you have fever, chills, or other signs of infection, liver or kidney problems, are or plan to become pregnant, or are breastfeeding. For more information about side effects talk to your doctor. Be in your moment. Ask your doctor about ibrance. New jersey senator Robert Menendez said today hes not stepping down from the u. S. Senate anytime soon. Prosecutors say they accepted bribes of gold bars and cash. They pleaded not guilty to all charges. So far 30 senate democrats, a majority of the Senate Democratic caucus want him to resign. But today at a closed door meeting menendez announced hell continue to vote on behalf of the people of new jersey. Takes a twothirds vote of the 100 senators to remove him. We know election season is right around the corner, and Vice President Kamala Harris is touring colleges trying to mobilize young voters. Shes calling it the fight for our Freedom College tour. Shes visiting historically black universities, community colleges, apresentships, and hispanic serving institutions. The goal is to educate young voters and get them to the polls. Today she stopped at Florida International university in miami. She talked about reproductive freedom, gun safety, climate change, and voting rights. Hollywood just lost one of its most magical actors. His name was Sir Michael Gambon but many of him knew him as dumbledore. His acting career spanned more than five decades. He was even knighted by Queen Elizabeth back in 1998. His costars took to social media to remember him. They called him a role model and legend. He died of pneumonia. He was 82 years old. The 49ers overlook the sleepovers just arent what they used to be. A house full of screens . Basically, no hiccups . You guys have no idea how good youve got it. Get xfinity gig Speed Internet for just 25 a month for 2 years when you add xfinity mobile. Back in my day, it was scary stories and flashlights. We dont get scared. Oh, really . Mom can see your search history. Thats what i thought. The nextgeneration 10g network. Only from xfinity. 49ers still have that perfect record. This weekend theyre looking to go 4 and 0 for the First Time Since 2019. This sunday one of those trap games. The cardinals come to levi stadium. The 49ers should beat the cardinals. Reporter theyre one of three remaining undefeated teams in the nfl, but dont expect them to overlook arizona. The cardinals are fresh off a surprising upset at the cowboys. Theyve also had a lot of success at levi stadium going 63 alltime here against the 49ers. Brandon is back at practice catching passes. Its good sign the star receiver is trending in the right direction. He could only watch last thursdays win over the giants on the side lines. I feel it from a different perspective so im super excited right now. Reporter debo samuel is questionable for sunday nights game. Hes working through injuries on his knee and ribs. The niners are preparing to face arizona. Despite their 1 and 2 record they have one of the biggest wins of the nfl season. They handed dallas their first loss of year. This is also a division game, which adds to the intensity. Theyre running a ball effectively, quarterback is playing good football. Defense bend on breaks, so theyre playing good football right now. Obviously theyre coming in with good confidence being a really Good Football Team last week. Anytime youre playing in a division it means twice as much. Reporter the cardinals are still finding their identity under first year head coach jonathan gannon. Theyve also scored 30 points in all three games and have yet to be really challenged. Despite that the team says arizona has their attention. A team that should really be 3 and 0 right now. Every team has good players. We got to bring our lunch pail and get ready to bring everything. Reporter the niners report to work sunday afternoon at 1 25. At levi stadium, anthony flores, nbc bay area. Should be a good game. Excitement is building. Jessica aguirre joins us now whats coming up next. Right at 6 00 the count down begins for a rrl in alameda county. The new deadline in the effort to replace District Attorney pamela price as she battles accusations on being too soft on crime. Im scott budman. How quickly are gas prices rising . Well, theyve managed foounite both sides of the political aisle. Well tell you how coming up. And a break through in oaklands effort to reduce gun violence. Now police managed to get more than a dozen guns off the streets. The news at 6 00 starts right now. Good evening and thanks for being with us on this thursday. Im raj mathai. And im jessica aguirre. Last night the gras prices have gotten worse. Today californias average price rose 14 cents overnight. And in some places of the bay area gas prices jumped higher than that. Look at San Francisco, look at how it went from yesterday to today. Same thing for oakland and san jose. About 20 cents difference for oakland and san jose. These prices are from aaa. San franciscos average of 22 cents and as i told you 20 cents for a gallon, per gallon in oakland and san jose. Across the board talking san mateo and marin counties and also the only others pass 6 in marin, San Francisco, san mateo a gallon. Its pretty shocking. These are really close to 6 as well. The governor maintains we are getting fleeced by big oil and the gas
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