Target in the sim swap scam. Youve probably seen this message on your bank account, social media, or email that adding a phone number adds security. Well, thieves have hacked into this extra layer of protection. They secretly reset your passwords, open your accounts, and steal from you. The scam starts when your cellphones suddenly shows no service. Rob ross i freaked out. Chris and rightly so, one minute, rob rosss investment accounts added up to 1 million. The next moment, zero. Rob i was devastated. I mean, i dont haveit was about 90 of my net worth. Male announcer this is the new apple iic. Chris ross worked at apple in the early days. He started saving 30 years ago, but in a matter of minutes, hackers recently stole his retirement and his 16yearold Daughters College fund. Rob at t said there had been a sim swap request. Chris; the sim is the small card that contains your phone number. The hackers got robs carrier to swap his number off his sim and put it on their phone. That redirected robs calls and text messages, and thats all the hackers needed to clear him out. When you forget your password, many accounts will confirm your identity by texting a Security Code to your cellphone. Thats what the hackers did with robs investment account. Because they had hijacked robs phone number, they got the code and full access to drain his 1 million balance. Rob they traded the money into bitcoin, and then they withdrew it all. Chris we searched our nationwide database of consumer complaints. Female why would they take control over my phone number . Chris and found viewers around the country complaining of the same sim swap scam. Female they stole 4,000 in less than two minutes. Chris Law Enforcement sources estimate 1,000 victims conservatively. So, how are the criminals getting in to so many peoples wireless accounts to swap sims . Trickery and bribery. Male i have a sim card here that chris we pulled Court Records for a few cases that are in court. They show one hacker simply pretending to be an at t agent on the phone with at t to access a target cellular account. Other hackers in online chats brag of paying off carrier salespeople or Call Center Workers with a few bucks or even a small bag of pot. Hackers call them plugs. One writes, my sprint plus is legit. Rob ross fears lowlevel carrier employees are too easily compromised into swapping sims. Rob a lot of people that are going to be susceptible to bribery. Chris what are the carriers doing about that . Rob to my knowledge, theyre not doing anything about that. Chris we asked at t, verizon, sprint, and tmobile how theyre combating sim swaps. At t said, we continually look for ways to enhance our policies and safeguards to protect against these sorts of scams. Verizon recommended users put an administrative block on their account. Tmobile offered the same solution, plus an account pin. Sprints website also suggests a pin for any changes to your service or sim. But Court Records show one sim swappers plug would simply hand it over. Male he just gives me the pin. Justin dolly so, theres definitely some responsibility that i think they need to take. Chris justin dolly is chief Security Officer at secureauth, a Cyber Security firm. He told us wireless carriers track their workers at almost every step. So, now they need to cross reference that big data and weed out whoevers assisting scammers. What youre saying is wireless carriers need to connect the dots. Justin yes, they do. The informations there. Chris so, what do you do about those password resets by text that can open the door for hackers . Consider some changes right now. Ask your bank, brokerage, email, and social Media Companies if they can send unlock codes via email, or text them to a secondary number like google voice instead of your cell. Justin youre one more hop away from the attacker and they may not be able to reach you there. Chris ross has started a website to warn people that your phone could one day read no service. And no matter how much or how little money you have, sim swapping hackers will try to steal it. Rob they dont always know what theyre going to get until they get into the financial accounts, but they keep trying, they keep trying. I mean, this istheyre doing this all day long. Chris if you suddenly see no service on your phone, call your carrier right away from a different phone to see if your service has been swapped. If so, insist they undo it immediately. Then lock down your financial accounts asap. Block withdrawals and check your balances. Report any missing money on the spot. Another phone scam is hittintog e for us here at nbc bay area. Peter smith in San Francisco alerted us that he got a call from nbc bay area. He snapped that photo of his caller id saying kntv and ksts, but this isnt us. Yes, those are our call letters, but this is not us. Peter says the person on the other end of the robocall claimed to be from medicare, and peter says they asked for his Social Security number to get him a new medicare number. That is a known scam praying on the fact that new medicare cards are going out in the mail. The feds have warned us about this fraud and told us these calls are going out. Weve talked about it right here. I could assure you we did not and will not call anyone like this. These robo callers merely spoofed our good name to trick you into picking up. If you get that bogus call, please just ignore it. Mike cobb youco basically just the bottom that i can tell was the safe and the top was this ablutely, just disintegrated. Chris after the noray who lost inc everyding the contents of their safes. When our story on the socalled fireproof safes first aired late last year, it got the attention of a major safe manufacturer. The company invited us to visit its headquarters 2300 miles east of the bay area. There we toured its factory, set a safe on fire, and changed almost 100 years of history. Chris were in the heartland. Male new albany, indiana. Chris where metal bends and gypsum blend. Male we test every batch. Chris craftsmen. Male weve got about 110 people in the plant. Chris and machines. Male we run four days a week, ten hours a day. Chris work in tandem, making safes and file cabinets that are intended tosu this is fireking, which specializes chris a fireking predecessor 0 yepatents ago. Fireking has used the term ever since, but not for much longer. Last year, we revealed how the term fireproof might be misleading. Male melted, yeah. Chris north bay fire victims learned that the hard way when their fireproof safes melted. Mike absolutely, just disintegrated. Chris those revelations reverberated in indiana. Fireking president gary weisman saw our report and learned the term fireproof is meaningless for most of us. Gary weisman its a manufacturers label. Nobodys testing it. Chris so, now after almost 100 years of saying fireproof, weisman has committed to pull tand not say fireproof. Chris future customers will be told how many hours their safe is fireresistant based on independent lab tests. Does the rest of the industry need to follow you . Gary they should. At the end of the day, if the consumers being misled, then you need to do it, make it right. Chris other major safe sellers, including amazon, walmart, and home depot used the word fireproof. So, we shared our research and asked if theyll pull the term too. Not one responded. If you think the lingo doesnt matter. Gary that is an oven. Chris weisman arranged an eyeopening demo. Gary class 72 fire test. Chris two fireproof products, a different manufacturers gun safe and a fireking file cabinet, are heaved and locked in an onsite furnace. The heat quickly soars. Gary thats 1700 degrees. Chris and smoke billows. As a small window into the oven glows orange, engineers see red on their gauges. Male the gun safe has already failed. Chris when workers opened the furnace after 30 minutes then after a few minutes of cooling outside the factory, gary now, this is what happened to a lot of people in the california fires. Chris the fireproof file cabinets exterior is charred, but pieces of paper inside survived the heat blast. The fireproof gun safe however, is a goner. The interior disintegrated. Two products labeled fireproof, but just one survivor. Gary this is not good for our industry. Chris weisman wants his industry to use labels consumers can trust. We wondered if washington should require it. What do you think about a federal standard . Gary we would not be opposed to it. That would stop people from buying these and then losing everything. Chris weisman recommends you look for the ul logo on a safe. Ul runs independent tests, and its ratings should tell you how fireresistant a safe is. If youre unsure, ask the manufacturer. Also ask if theres any kind of guarantee. If so, snap some photos of your safe and its paperwork now, then save those files digitally in case the safe fails. Announcer up next, when a delayed flight derailed her familys big trip, the airline gave her the cold shoulder. How we helped her get hundreds of dollars back thanks to an obscure air travel law. With our famous pastrami and a bigger soft pretzel roll. And try the new turkey bistro with warm turkey and smokehouse bacon. Or the new hot club chicken dijon with dijon mayo and black forest ham. How far would you go for a togo . Were not going to make it. Woo. Heres an announcement you will not hear on the airport pa. Some airlines are required to pay you up to 700 cash when a flight is late or canceled. Its because of something called eu261 thats buried in airline code, and most people have no clue. Pam it was amazing, totally amg. Beautiful countries. Ys rn vacation spanned two pam we slept on the floor of the airport. Chris not by choice. They were flying British Airways from croatia to morocco via london when a crew issue triggered a monster flight delay. Pam sevenhour delay. Chris the otts missed their connecting flight, as well as a prepaid tour the next day. They also wound up paying for the hotel room they couldnt get to. In all, they were out 601. When pam got back home, she asked British Airways for reimbursement. Pam waited a couple weeks and they responded by saying, no, sorry, we dont owe you anything. Chris so, she called us. We contacted British Airways. It offered 200 in vouchers. Pam which is better than what ive got, which was nothing. Chris but we knew British Airways owed pam more, 160more. Like British Airways and American Airlines wh theyre flying back from europe. Its called eu261, and it says passengers are entitled to up to 700 in cash when flights are delayed or canceled. Chris the amount varies based on how long a delay lasts, what caused it, and flight distance. You could get nothing, but using British Airways own website, we figured ba owed pams family of four 458 each, a total of 1832. After our inquiry, thats exactly what British Airways paid pam. Pam it was amazing. Chris its our pleasure. Pam it was amazing. You guys did an amazing job. Chris we asked British Airways why it didnt offer the otts their full compensation from the start. It didnt reply. The otts were unaware of their eu261 rights, and they are not alone. We sent our intern alex to sfo to ask people headed to europe male london. Male warsaw. Male birmingham. Male my home in ireland. Chris what they know about eu261. Male i havent heard of it before, no. Chris a recent passenger poll found just 8 were aware of their eu261 compensation rights. The poll was commissioned by airhelp. Com, which helps passengers file claims for a cut. Because so few travelers are aware of their rights, air helps johnny quach says millions of people arrive late, incur expenses, and leave money on the table. Johnny quach every single year, airlines are really, really not paying out even close to the amount of people that they should be paying out. Chris airlines inform you of your eu261 rights in the small type of your ticket contract, so the onus is on you to know the rules, then file a claim. If youre just now hearing about this, dont despair. Quach says you have three years after a flight to speak up. So, youre saying that if a delay or cancellation occurred as far back as 2016, people can still file . Johnny absolutely correct. Pam fabulous. Chris as for pam, shes eying the next ott family adventure, determined to forget that night at heathrow and remember her eu261 rights. Pam its a good policy. I just didnt know it existed. Chris now you do. Back to those companies that will fight for an airline with an airline for you. They do charge fees. In air helps case, it keeps 25 , but only if you win. You can file a claim yourself. Start with a letter to your airline making a specific reference to eu261 and the cash you deserve. Look it up on your airlines website. Policy is probably, hopefully posted there. Announcer still to come, it was a movie buffs dream come true. But changes have some film fans giving a big thumbs down. Why a bay area Attorney Says the movie ticket app should pay up. Eck with family and friends for recommendations, search for mechanics online, and check the Better Business bureau for ratings. Call the mechanic before you go. Ask if their estimates are free. Before you authorize repairs, make sure you receive a written estimate of the cost. If the mechanic cant return your car the same day you drop it off, ask for a written time of repairs estimate. If the mechanic wont give you everything in writing, walk away. Have a problem or a tip . Give us a call or submit online. We respond to every call and inquiry. Chris when it launched, moviepass promised almost unlimited access to movies in theaters for less than 10 a month. But many who bought in to moviepass say its not keeping up its end of the bargain. Fifteen nbc bay area viewers have complained to us about moviepass. Its website boasts it is uncapped, unrivaled, and unbelievable, but some users sait unusable, unusable, unusable. Catherine barry i enjoy going to the movies, its a good time escape. Chris Catherine Barry shelled out 90 for a moviepass subscription. Its supposed to let her watch one movie a day in select theaters for a year. Catherine gave it two thumbs up for about one month, but then showings stopped showing up in the moviepass app. Catherine its frustrating. I feel like ive been cheated. David silver no screenings at this theatre. Chris david silver demonstrated what happens when he opens his uncapped moviepass. David no, no movies available. Chris both david and catherine say they contacted moviepass looking for answers, but did not get a response. David i might as well start a fire and try and send Customer Service smoke signals. Theyre more likely to answer that than their phone or the email that i sent. Chris weve gotten nowhere with almost all the cases we brought to moviepass attention. Male its very, very frustrating. Chris San Francisco lawyer david rosenbergwohl has heard customer complaints too. So many that hes filed a federal lawsuit against moviepass. Hes framed the case as a National Class action. David rosenbergwohl this is moviepass. This is not come see an occasional movie when we say so and when we want to. Chris we contacted moviepass about the case. It directed us to its contract with members and told us they cant sue, neither individually nor as an ensemble. It said, the claims asserted in this action are covered by an arbitration provision and a class action waiver in the moviepass terms of use, which all of the plaintiffs were required to accept before they can begin using the moviepass service. It went on to say, because arbitration is a confidential process, it cannot comment further on the merits of the underlying disputes at this time. Rosenbergwohl says a jury should decide if moviepass is a bad actor and whether it actually delivered the uncapped, unrivaled, and unbelievable access that subscribers paid roughly 10 a month to get. David were not talking about great amounts of money on a monthly basis or even on an annual basis, but its the principle of the thing. Chris in a world of small type, this case could very easily hinge on the terms and conditions. So, ill say it again, before you sign up for anything, please read the contract from the beginning to the very end. Announcer coming up, when an nbc bay area viewer asked us to solve a mystery on his receipt, we learned about a California Law aimed at putting discarded mattresses to bed. With our famous pastrami and a bigger soft pretzel roll. And try the new turkey bistro with warm turkey and smokehouse bacon. Or the new hot club chicken dijon with dijon mayo and black forest ham. How far would you go for a togo . Ive been waiting my whole life for this. M consumer investigator chris chmura. We recently helped update travelers at San Jose International airport after a south bay man told us about a problem with a parking spot. Bill gibbons wrote us after taking a threeday trip from sjc. He says he budgete bill told us thats the price the airports telephone hotline quoted. But when he got to and then exited the sjc lot, he saw a sign posted for 30 and was charged 30. He said he filed a complaint about the discrepancy, then called us. We called the hotline and heard the recording say 22 a day at the same time the actual price is 30 a day. So, we contacted sjc administration. They told us the recording was outdated and didnt reflect a recent price increase. Next, they took action immediately. Sjc gave bill a full 90 refund within a few hours and corrected the recording that same day. Female for the most up to date parking rate information, please visit our website or ll chris yeah, or yo for live pricing. In a statement, thrpize for any inconvenience to mr. Gibbons. Thanks for bringing this to our attention. We also learned something new recently about a recently adopted state law. Thats after we got a note from peter in san leandro. He was puzzled after a recent visit to ikea. Peter wanted to know whats this 10. 50 recycling fee on his receipt. He said he asked ikea workers, but they didnt answer. Well, peter called us and we asked ikea corporate. It told us the fee is tacked onto all mattress sales in california. That money, wheres it go . Into a pool to pay for a new program that lets people recycle mattresses instead of sending them to the dump. The state law that kicked in last year created mattress recycling council, which tells us its already collected more than 4 million mattresses. If you have a mattress to recycle, youll find drop off locations around the bay area. We have posted a link at nbcbayarea. Com, just search mattress recycling. U have a Consumer Problem you cant solve yourself, nbcbayarea. Com responds. Or you can call us, 888996tips. Have a great evening. Welcome to access the weekend edition. Im scott evans with sibley skoelz. Terry crews got his Golden Buzzer. 62 young people creating one powerful voice. Terrys from flint not far from detroit. He got emotional about this group of kids, led by anthony white. We spoke with anthony the very next day. I have to tell you, every young man and woman on this stage represents me. And where i came from. Terry crews reaction to our performance was just amazing, heart wrenching. They did so well. That i have to do this. When we came out, it was like, what is he doing . And when i found out, when he started on stage doing something positive. It kind of made everything real to me at that point. This is our moment tonight is the night it was so much more than anyone expected from a choir, singing, dancing and rapping. Get up on the dance floor we are such a hardworking group, that i felt we were going to get four yeses or Something Like that, but not the Golden Buzzer. You are going to the live show. The choir is made up of a lot of innercity kids who come from difficult circumstances. Their Golden Buzzer moment has changed their lives. I guess we are local celebrities, but we still its still business as usual, so we got do get back on our rehearsal schedule. We got to keep going. Were prepared, i think we can top what the world just saw. Were going to make it bigger and better. And no one will forget this face. A young tenor. He has a face of a million dollars. So its like, his face pretty much tells the story. We all were surprised. I mean, this is a dream come true. We call this show, americas got stories, because its so good. So good, so good. For the last 14 years, teacher valerie kamal has learned the lessons she learned on the oprah show, to teach her english cl s classes in montreal. She said she wanted an oprahtunity, which is also her instagram handle. She didnt know how to post to insta, but with the help of her studts rest is history. Montreal, the two met and the [ cheers and applause ] oh, my god. When she started talking about teachers, i stood up, this might happen. And then she called my name and i jumped benches and seats. I ran so fast. Her students knew what it would mean come on, brie, lets breathe. Its still surreal, ive been what i did was, during the enfire process, i made sure not to have my camera, i tried to enjoy every single moment and make it matter. Im coming to your school tomorrow. Im coming to your school. I couldnt believe how high i jumped. I couldnt believe how high i jumped. It was pure adrenaline. Oprah oprah true to her word, the next day, oprah showed up at her school. Were visiting val kamals class. Why . Because shes kind enough to post it. When she came in and did the dance, i was so touched. Thats who she is, what you see on tv is what you see in person and feel. To those of you who have chosen this as your honored profession and calling. In my opinion, there is no higher calling. No never in a million years did i think Something Like this would happen. I took an obsession and said, you know what, im going to go all the way and try to make this dream come true, and if it doesnt happen, at least the ride was worth it, thank you, oprah for everything youve given. You have no idea the mark you have left on all our hearts. I mean all of our hearts. All of us, ours too. It was so good. The people is the best. Remember when she called busy phillips on her oprah phone. And my favorite when you surprised her with limes to make margaritas. I oprahed oprah. I dont think anything tops ellens surprise for tiffany haddish. [ cheers and applause ] you are so, so, so, so good. Thank you. You told me that before in a dream. The best of her dreams, now shes living it. Her reaction was priceless as was montreal teacher valerie, who was lost when she met oprah who lost it when she met oprah, and i shared that with tiffany. You got excited the other day, i think somebody might have you beat. Oh, my god, she is ready to play. What are the emotions when you see oprah. How do you feel . Im chill now, because ive been told to relax, but the first time i saw oprah in real life, i was like, ahhh. After a quick dance off, tiffany was ready to step into the world of harry potter. Whats the most exciting part for you . The most exciting part for me is that you get to be physical, right . You get to see the wizards and all the different characters in your actual environment, which i think is super cool and fun. And who knows, you might bump into somebody you like. Hello . Easy date right there. What are you looking for in a man, a woman or a person. In a man. What are the top two things. First off, be of the opposite sex. And have your own career that is doing things. How about that, we should start with that. I want to see the outtakes, thats all i want. I want to see the outtakes from that interview. You want to talk taylor swift . Lets do it. She just released the music video for you need to calm down. Its officially also the end of the taylor katy feud, with a ton of famous faces making cameos, including taylors close friend tadrick hall. And since hes coexecutive producer on the video, i figure, who better to go to for some secrets. There are hundreds cameos in this video. Who makes the phone calls. Xit on necox, the guys from two queer eye, adam rippon, ryan reynolds. Sierra official yates a wedding between Jesse Tyler Ferguson and his real life husband. Adam was about that boomerang life. Im friends with everybody that was in this video. This was the most fun, taylor said this as well, this is the most fun ive ever had. Billy porter struts down a row of protesters to the line, can you just not step on his gown. Billy has never been afraid to rock a gown on the red carpet. Talk to me about the experience of being on set. There are so many cameos in this video, who were you there with, who did you see . Okay. Ll so she sent her people to new york. No way. To put me in front of a green screen for the three hours time i had. I dont know if i was supposed to say that. A row of famous drag queens play musics queens, Ariana Grande, lady gaga, adele, cardi b. , taylor, beyonce, katy perry and nicki minaj. As rupaul carries their crown. Trinity kay bonet revealed taylors reaction to her costume. She was just kind of like and, of course, the most newsworthy moment of all. Taylor dressed as french fries finds katy perry in her met gala hamburger costume. Yes, kate ty makes a cameo as the two hug it out and put the feud behind them. Talk to me about the moment, were together. It was insane, it was really cool. His venture be real, and that they wanted to be really friends and not just do it for a video, and you could tell by their chemistry on set, that they had a great time and they were laughing. Now that the beef is over, its a collab next, right . Yes. Coming up next, kristen bell in tears over the end of the good place. The spice girls just did their final performance of their reunion tour in london. One person who didnt make it to a show, even though she promised she would. Posh spice. Mel b. Said shes not happy about it. I expected her to come say hi at least. On stage . Not even on stage, just as an audience member supporting. Why didnt she . Do i look like i know . I dont know. You always say im sure she has her reasons for not. Were you upset about it . Read is what it is. Is it just me or is janet a straightup hottie right now. Straightup hottie right now. The Fourth Season of the good place is headed your way. This show deserves an emmy, and its getting major buzz in that department. But a big bummer, the next season is going to be the shows last. I know, just mentioning that to kristen bell gets this reaction. Are you sad . I am sad. Because i like this job so much. Well, this sucks. Kristen is feeling the emotional effects of her final season, but she couldnt be in a better place with the way the good place is going out. I was taken with it, i really liked it, i think its the perfect way to end this series. Ted was very emotional. Ted cried like a baby when he heard it. Which is really sweet. You will not be disappointed. I had tears coming out of my eyes telling my wife the ending. Its just so perfect. In honor of the shows fourth and final season, we challenged kristen and her demon costar ted to a game of good place, bad place. First up, what place should the jean speedo go. Guys, thats not even a question. No, no . No. Do you think dax could pull that off . Of course he could, because hes gorgeous. What do you think . Oh, good place, come on. How about people who take up two parking spots. I do that often and i certainly hope im going to the good place. Bad place. People who use both armrests on an airplane or movie theater. Look, im a lover not a fighter, if you want the armrest, take the armrest. So in my good place, youre welcome. Bad place. Those are easy, yeah, yeah. The speedo, thats tough. I have a soft spot in my heart. Airplane armrest. Middle seat gets both armrests. What about stinky feet . Stanky feet. Next up, the movie bringing all sorts of records for netflix, were with adam sand sandler and Jennifer Aniston. Were not going to make it. Oh, were going to make it. Woo. With our famous pastrami and a bigger soft pretzel roll. And try the new turkey bistro with warm turkey and smokehouse bacon. Or the new hot club chicken dijon with dijon mayo and black forest ham. How far would you go for a togo . Should we pull it out . No, its a foot long. Would you listen to my husband, hes a detective. Ill put it back. Dont put it back. All right, 31 million aniston adam sandler murder mystery comedy in the first three days. Ill put it out. Thats a massive number for anyone, including netflix. Yeah. It was shot in beautiful locations. Including a lot. Thats where we caught up with sibley. He even shoots in beautiful locations with good looking costars. Must be good to be sandler. Theres a Facebook Page devoted to how good it is even if youre not him. This is funny, its disturbing. That looks like the sandman. Come on, aunt generalive. Thats pretty good. Whos about there. This is the same guy. No, theyre all different. Thats bull [ bleep ] thats that is the same guy. Thats the green shirt version of that guy. My chest is tighter than that a little bit. Thats the same guy every time. Its the same guy. The same one. Different people. No. Adam and jen solved that mystery and theyre solving a bigger one after being framed for murder in murder mystery. A bonus for them was shooting in europe, not a bonus for adam was getting there. I dont like flying. You dont. She kept saying, its a quick trip. You hit the plane, i had an Emergency Landing and lost the wheel. He ended up getting the plane that i no, you yelled at me. It was on her way to her 50th birthday bash in mexico, when one of the wheels on jens private jet exploded during takeoff. Jen admitted there was panic on board. Do you want to stay away from traveling as much now . Yes, who would want to get on a plane. Its a very strange concept. Its a very big piece of machinery that gets up in the air. Did you actually drive a ferrari . Sure. Did we go crazy . They couldnt peel me out of that thing, lets be honest. Did you love it . It was a little strange to ivre y kidding me . So sorry. I dont know what to say. I did in a in heels. And shooting this screening andakmals neck of the woods. They had jennifer over for dinner and jennifer said, can i bring adam. A moment of silence and then jennifer said, he really needs this. Something about Jennifer Aniston when she talked about the plane ride on her 50th birthday when she almost crashed. Do you know who she called . Who . Ellen. Best friends. Lets talk a little vegas, shania twain has a new residency there in december. Planet hollywoods zappos theater. Shes ready to get loose. Vegas is a party town. Everybodys there to have fun. Theyrle im theming the show to party. As she did two years ago during her last residency. She will once again be partying, at the time it was tempered by uncertainty, lymes disease permanently destroyed her vocal cords. Im like an injured athlete, ill always be permanently injured with that, you cant recover the nerve atrophy, but you can do therapy to strengthen everything around physiologically. She knows its not going to get easier. I compensate with other things that will eventually most likely get weaker. So i need to take advantage now of everything i can do with my voice. Totally crazy and getting that voice stage ready requires a little nontraditional exercise. I have a little minitrampoline, and i jump on that while i sing. I do the high harmony to Ariana Grande while im jumping to get. I mean, its crazy, but its as if i do a whole physical show before i start the show. I do celine dion too, i drive all night is one of my favorite songs. I drive all night the high harmony, of course, i have to force myself up there in many a good way before i get on stage. Any man of mine along with the hits, shania plans on at least one acoustic moment. For that she has a dream duet. Im a singer songwriter, so i like to break things down sometimes. That would be a great thing to do with taylor really. A twogirl guitar moment. That would be strong right there. Who would you go to vegas to see . I never went to see celine, i wish i had gone to that. It was 15 years, you didnt make it for one . I missed it. Next up we take shania on a thats the video for the Jonas Brothers green light. Pretty catchy. They found this song on songland. Four songwriters presented their best. And able hart won. This is a huge boost for able whos been through quite a bit to get to this point. This described the moment you guys realized the Jonas Brothers are going to record your song, and millions of people are going to hear it. Right is it. Relive it. If i relive it, im going to cry. Im going to keep crying. The tears flowing last night, especially since able never thought his song stood a chance. I didnt expect to go to the next round, to work with them. It was nuts someone connected with what the music was. Even more nuts, ables performance last night was his first time singing it live. And on top of all that, brother was sick. That was like breathing into this viperizer thing, and so i was like, great, im going to sing on national television, its my First Time Ever doing any of that. We know how that went, but ables success didnt come over im from philadelphia, so when i moved out to california, lived on her kitcheny floor, i had a setup, and would set up a studio every day. I moved out with 150 and tried to figure out what was next. Music wasnt even his first love. Able was a competitive snow border with an olympic goal until an injury left him devastated. I fractured my l5. When you lose something at a young age you feel you love, you feel is your purpose, youre naive to like, theres other things out there. My mentality is, this had is what i love, if i cant do this, i dont want to do anything. Thats the only thing that made me feel hole. He turned to drugs and sunk into a deep depression. It got serious for you. You were like, maybe life isnt worth living. I found purpose in snowboarding, i found it through music, crazy enough it was where i was at my lowest in life, and having that kind of spark of a spiritual malady, something youre missing inside, at a time thats like so empty, it feels like, you feel like youre the only one. Did you feel now with respono let people know that there is the opportunity to keep living, keep doing what you have to do . For sure. I dont think it has to be what in my case was music. I think theres so many more avenues to find yourself to keep striving and you are who you are meant to be. Hes spending a lot of time on itunes over taylor swift. Thats hard to do. Lets talk about someone whos 20 years old, special olympian, nailed this putt at the pga tournament earlier this year. She was give ing the chance by her golf hero, gary woodland. Last weekend gary won his first u. S. Open on was am e to their first meeting. We talked to the both of them. Youre a good golfer. Want to come to the hole with us . Yes. Thats how it all began last february. Amy getting a chance to show her stuff with gary and his practice partner matt kuchar in front of a few thousand fans. Yeah they love me. I know, how about that. I was more nervous for her there, so many people there on that stadium hole, its pretty cool. With confidence, poise and her mantra in tact. I got this. Nice. That is awesome. Nerves were never an issue. Were out there having fun. I think the world wants it it. They want to have more positive energy. They want to have amys attitude, and i think thats whats so cool about it. They love me. Awesome. Awesome. Awesome. You like all these people . Yes. Theyre friendship sealed, amy spent the weekend watching every moment of garys round at pebble beach . Were you excited to see gary on tv . And were you nervous for him . No. No . As it turned out, amy was right again. Major champion, gary woodland. Naturally after capturing the championship, amy was one of garys first calls. I used your positive energy, you were awesome. Thank you, you having fun . Yes. Youre amazing. Her energy. Her attitude is so contagious, the world needs a lot more of amy in it, a love for life. Its amazing, im glad to call her friend. I use her attitude a lot on the golf course, and its rubbed off on me a lot. Nice. Amy had that same positive outlook on today this morning. Were you nervous . No. Youre not nervous at all . No. Im very happy. If you dont quit asking me if im nervous. What do i do with that . Im happy is what i am. Just like this schad