Is morrow pando, chef and owner of graces table in napa. Hi, morrow. Hey, hi. Nice to see you. I understand graces table is a popular spot. You guys offer Dinein Service today. So, tell me when and how did you find out you could actually do dinein today . Well, weve been doing togo service for about a week and we showed up today with some news channels, nbc news, sorry, was outside and i had some other people, fire chiefs and other people Walking Around surveying downtown and gavin newsom had napa county go into stage two as of last night. I didnt see it last night. I found out as i was walking into the restaurant this morning. I sent out a media blast saying that togo brunch is ready, and ten minutes later, i said, actually, inhouse dining is ready, too. What time did you seat your first diner . About 10 30. The person ordered to go and actually realized they could sit down. We put a nice table outside for them. Ah, okay, so, thats what i would like you to show me, if you can walk me around and show me how youre setting up the tables for people who want to sit inside or outside and ensure the social distancing. Sure, absolutely. So, we have a ruler to make sure were six feet away from chairs and tables. I had 17 tables in this dining room, now i have seven. All spread out. Our bar seats, if theres two people together, they can sit, but we have to move them around so that the bar would end up being just just since this isnt a tasting room or a bar in particular, its just a oneroom dining spot, we could have maybe four people, three people at the bar right now. And we can have one person over here if we needed to and seven tables behind me. Then, we have our outside dining which is, well, were not set up right now, we have this all spread out, we just closed down. We can use the breadth of the restaurants wall, all the way down to the back of the restaurant wall. The napa chamber, or, the napa county and abc has made different rules for the restaurant to be able to change their encroachment outside dining permits so be able to use a larger area, so that were able to create that sixfoot spacing. Im sorry, i just as we were speaking, we had to set up and my guys are very efficient. Theyre setting up. Thats great. You can move more tables. Thats totally fine, morrow. I appreciate that. Hey, you also redesigned your menus, right . Because now you want it so its not like people are touching the same menus over and over again . Right. We have just a paper menu, a simple paper menu. I was wondering why i bought 5,000 sheets the other week and they showed up, but now i have good use for all my regular paper, goes out and then were done with it. Our no shareable items on the table, no salt and pepper shakers, no condiments are going to be given. Paper napkins, so the server isnt touching a napkin and going to another table. So, were making sure, you know, as disposable as we can, but giving a very nice service, hospitality experience. How are you able to turn it around so quickly and be able to do the dining . I mean, you had all the food ready to go, i guess, because you were doing takeout. But did you have your plans submitted to the county beforehand or at least ready to submit . So i was hoping to get my loans late, because the ppp loan did really help me figure out how i was going to budget to open. Its like creating a brand new opening. I did manage to delay my funding because as soon as it lands, it starts counting the the clock starts counting. So, i didnt i managed to get mine last monday i was hoping to do about a week worth of togo service while i was emptying the dining room, getting all the spacing correct, getting all the protocols for my staff correct and making sure that everybody was in place and everybody was getting paid, got every all the food all coming in. I made a nice menu that was able to be large enough to open with and i also small enough to be able to operate efficiently for a nice togo service. We did very good service this last sunday, we did good service togo monday and tuesday and when they said we could open today, it was seamless for us, because i was ready to open. Gotcha. Robert wants to know, what if somebody wants salt and pepper, are they in little paper baggies since you took them off the table, like you said . Well, you know, today, since i wasnt ready for my little individual packets, just went out in a ramekin that we poured it in and threw it away once we were done with it. Got it. What was the reception today, were a lot of people asking to dine in or are people kind of still waiting to see how it goes . Theres theres a lot of people still waiting. Its a lot. And we just had more than a handful of inhouse diners, yet the buzz and the joy of having the restaurant operating like this, it just gave everybody, like, a nice, warm, happy feeling. My guests came in and one of them came in, they said 30 minutes away, they said, as soon as they saw the first open restaurant for inhouse dining with the protocols in place, they were going to go. And we were the first one that they ended up coming to. So were really happy. Everybody is seeing and i waved a guy hello on the sidewalk and he was in a car, he pulled over, he said, wait a minute, youre open, im coming in. So its just a happy kind of joyful open, yet, were all knowing that theres a responsibility and its not going to happen overnight. 25 dining is actually whats going to happen even if we werent made to be that, its not going to be like it was, even if we wanted it to, its not going to return like that, so im happy that were going to make a go of it the way it is and i know from here its a good starting place for everything thats happened to all of us, so, its a good place to start. Were taking it slow and were going to take it safely. Now, i know today you didnt do dinner service, but thats in the works, right . Can you talk about that and whether people need to make reservations . Yes. We will be opening up our reservation book today for the week and friday, saturday and sunday, then all the way through every day after that. Its going to take me a day to get my risotto, my roasted chicken, my sausages, the dinner menu is going to be prepped for one day and then well be open for all day service from 8 30 to 9 00. Monday through sunday every day. Nice. One of the key factors of graces table is that were able to do 25 service for 13 hours a day. Okay. We open at 8 30 and we dont close until were done, so, were able to have a long service. Right. Well just go through the whole day and where we didnt have those 3 00 diners, we will. Where people that want to have a dinner or lunch, well be able to. I want to share one comment that were getting in on facebook for you. Francis says, thank you, you are one of our favorite places, the steak and fries are the best. So. Oh. Im salivating with that comment. So sweet. Well, i have some Community Outreach here, across the street, bubbles napa is just opening and we were planning on doing a barbecue and bubbles, we still are, this weekend, for a pickup for prosecco and your barbecue favorites this weekend. We are still planning around for that inhome Dining Experience as well as inhouse Dining Experience. All right, well, mauro, pleasure talking with you. I know this is a big day for you and more exciting days ahead. So, take it slow, take it safe, good luck to you. Appreciate it. You, as well. Thank you very much. Thank you. All right, that was really interesting. As you know, they are just opening for Dinein Service again, but you know where theyve been doing that, they never stopped, is in taiwan. In asia. And actually theyve been able to keep the numbers down, as well, while being able to kind of keep life sort of normal. So, next, were going to talk to a local expert about what taiwan has done and whether that model would work for welcome back. Youve probably heard about the island of taiwan, despite only being 80 miles off the coast of china with lots of business and personal ties. Theyve managed to keep their covid19 cases really low. Seven deaths, 440 total cases. So, what is the taiwan model and could it help us as we begin to reopen california . Joining us now to talk about lessons we can take from die wan is dr. Jason wong. Dr. Wong is the director of the center for policy outcomes and prevention at stanford. Thank you for joining us. Thank you very much for having me. Dr. Wong, in the past, weve talked about the institutional gs tha helped taiwan get a handle on covid19 early, the system developed really out of necessity after the sars outbreak. So, clearly the numbers suggest the model is working. Is taiwans society right now operating pretty much normally . Ah, yes. The schools are open. All the shops are open. And it is baseball season, so, people are going to the stadiums. To enjoy baseball. Okay, so, everybody does wear a mask there, right . I mean, how important has that piece been in terms of preventing the transmission of this kind of virus . Yes. Everyone is wearing a mask. And the masks are provided by the government. And so with the National Health insurance card, you can pick up your mask and you pay 20 cents per mask. And when you say National Health insurance, that means Health Insurance for everybody, everybodys covered in the nation . Correct. Correct. Okay. So, as we start to reopen, then, share with us how taiwan has been doing things, like the things were about to start doing. We just talked to a restaurant thats starting dine hin, so, talk about dinein. What are restaurants doing to keep their employees and customers safe . Sure. So, all the employees need to have their Temperature Checked and then if they have any symptoms, they cant come to work. If they have, you know, even coughing, sore throat, sneezing, fever, then should stay home. And so every day, employees show up to work, they will have their temperature taken. The tables, half the tables are removed. And so that keeps social distancing between one table to another. Some restaurants also use dividers and so these are sort of transparent dividers so you can still see each other, but it prevents, sort of, you know, spread of when youre talking, spread of saliva across the room or across the table. Ive seen customers having their temperatures taken when they enter a restaurant, too . Yes. Some restaurants also require customers to have their temperature taken. Does that happen at shopping malls, too, stores . Temperature checks . So, in public spaces, usually, they require temperature to be taken. Im not so sure about every single shop, but because there are no cases currently they didnt have a case for at least, you know, 12 days, and so and theres not been a domestic case for the last, you know, 32 days, and so people are sort of even though they are wearing masks, but whether or not all the stringent efforts in the beginning, some of them are a little bit relaxed. Can you talk about schools . Thats something people here care a lot about. In a few weeks, you might have schools and camps opening back up. What are schools in taiwan doing as kids enter the campus to keep kids safe . Right, so even before the schools will open, there were a lot of Public Health messages on tv to teach children how to wash their hands, you know, singing two birthday songs and use the soap, so, they did that for a few weeks, before they reopened the schools, after the lunar new years. And then students are also provided with masks, so, they can have mask every two weeks. So, one for each school day. And then when they go to school you know, they have to wear their masks and they have to wipe down their table and there are dividers between the seats. And so and then they are taught to wash hands frequently during school. Ive even seen sanitizers, where kids stick their hands or backpacks, you know, its sprayed on you, and my cousin shared a picture of his child, hes in kindergarten, and every kid has their mask on. And its amazing the degree of selfcontrol that 5yearolds have. Yeah, i think, you know, in the beginning, im sure, people sometimes get stp usused to it. Its something, if you see other people doing it, then it becomes norm. I guess so. And pull of cultural norms really strong. You see everybody else doing it. I want to talk about air travel a little bit. Were getting a comment from don lee saying taiwan checked my temperature at the airport when i came from china. They quarantine sick people with fevers. I want to ask you, as we start to see air travel pick up here in the u. S. And at the same time, were seeing pictures of packed planes with middle seats occupied, what should we be thinking about, what do we need to do here to keep air travel safe . So, certainly, you know, having Temperature Check is one strategy, but you know, some of the patients with covid19 do not have fever. And thats not the only thing, you should also ask people for, if they have symptoms of cough or runny nose or shortness of breath and so maybe one way to do this is to have people submit an online declaration form of their symptoms and then you could take their temperature and then you want to make sure, you know, you have their travel history, if theyre coming from abroad. Or even domestically, if they are coming from, sort of, endemic regions of the country, you pay more attention that way. And so and lastly, i think, because people are going to be in the confined space for a few hours with, in the airplane, you know, if somebody in that airplane if, you want to be able to track the other passengers on the same plane to do contract tracing, so, you might want to have their phone number. And i think airlines already have peoples phone numbers or email. Yes. So, that might be something that you might want to do. Were currently also running an experiment out of stanford, its going to be going from San Francisco to taipei and were going to actually do tests of the passengers, make sure everybody on the flight is negative before we get them onboard. That is also one strategy, preboarding test. All right. So were trying to do that experiment at the moment. Well, please keep us posted on that test and see how it goes. But dr. Wong, director of the center for policy outcomes and prevention at stanford, thank you so much for sharing your insight with us today. Thank you very much for having me. Take good care. All right, now that we know how taiwan has succeeded in keeping deaths and cases low, can that be replicated here in the u. S. . Well continue the conversation with another expert right after the break, but right now, welcome back. We talked about how taiwan, a small island off the coast of china is beating covid19. Lets talk about whether that model is exportable, as in, reply kabul by the u. S. And by other nations. Joining us for that, professor lonnie chen. Good to see you again, lonnie. Good to be with you. Okay, so, if you look at the countries that are sort of winning the war on covid, if you can win it at all, hong kong, slovenia, taiwan, new zealand, south korea, vietnam, any connections, any Common Threads there and how does the u. S. Fit in . Well, i you know, i think all of them, in many cases, have tried to put together testing with Contact Tracing and selective isolation, so, test, trace and isolate. This strategy, in general, has worked. Now, whats made it most effective in places like taiwan is that the testing and tracing and isolation has happened relatively early on in the progression of the virus. The challenge we have in the u. S. , obviously, is with a much more widespread situation, we do need to bring that curve down, which weve done, and start to employ these strategies going forward. Uhhuh. Now, taiwan is also a democracy that prioritizingtransparency, like us, but it has National Health insurance, so, how does its government and Health Care System factor in . Well, youre absolutely right, transparency is at the core of the taiwan model. The reason why it is exportable to the United States in a lot of ways is because we also want to value and have a society where theres transparency around what the government is telling us about whats happening. We have a clear sense in that sense, a free media, these are all elements that we have in the u. S. That are similar to what they have in taiwan, so, certainly the transparency element is important. Taiwan also has an effective Health Care System. Now, they have a very different kind of Health Care System, becauses you said, they have a single payer system and program there, but i would say that they have a very Strong Innovation economy in health care, as well, so, there are definitely things that are similarities between taiwan in the u. S. , ways in which we can learn from what taiwan has done, but their example is clearly that the rest of the world should be picking up on elements of. Everybody there wear masks and everybody selfquarantines when theyre asked to and those become political battles here in the u. S. So, how is it that the u. S. And taiwan, both democrats but yet so different . Well, some have argued that the cultural differences are pretty substantial. In taiwan, if the government says wear a mask, by and large, most people go and wear a mask. They dont really ask questions about it. In a lot of western societies, that reaction response might be different, so some who study this would argue that the cultural differences make it very different. But fundamentally, i think there is a level and a measure of trust in taiwan and, by the way, theres a lot of Political Polarization there, too. We have democrats and republicans screaming at each other, there, they have a nationalist party and a Democratic Progressive Party that are screaming at each other. So, its not so much they have less political battling going on, its just that there is a sense there that the government is trying to do its best to help keep people safe and so you do see a lot more voluntary adherence there than you might see in some parts of america. All right, so taiwan has been largely sidelined on the international stage, a lot of it due to its rivalry with china, right . So, wondering if this pandemic changes things for taiwan. Well, unfortunately, so far it hasnt. The World Health Organization has met this week for their annual meeting, taiwan was not permitted to attend that meeting, even as an observer. And its a real travls esty, gis everything taiwan has done. You would think the World Health Organization would wablt taiwans expertise, but theyve been locked out of this meeting, but hundreds of technical meetings, where the real work of Public Health analysis is done by the w. H. O. One would hope that organizations like the w. H. O. Would participaat want their pa but as long as china is opposed, its not going to happen. So, there needs to be some change. Taiwan does need to have a voice at these not for political reasons, but frankly, for the good of global Public Health. All right, lonnie chen, always great talking with you and getting your insights. Take good care. Great to see you, you, too. Were going to take a short break on the air and keep the thanks so much for joining us on this interactive show. Hope you enjoyed todays program. See you back here tomorrow at 3 00 tonight, the coronavirus here in the u. S. And in the middle of it all, the state of emergency now unfolding tonight. Homes being swept away. Families forced to evacuate amid horrific flooding. The developing situation. Two dams failing in michigan. Thousands of families forced from their homes. Water at record levels. Houses seen floating away. A dow Chemical Plant evacuated. The Nuclear Reactor nearby already shut down because of the virus. Tonight, the concern there. Families who were trying to stay safe because of the pandemic, now trying to maintain social distance in shelters. Some sleeping in cars. And this evening, the flood alerts at this hour from ohio all the way to parts of the east coast. Rob marciano is standing by live tonight. Reopening america. All 50 states now trying to
comparemela.com © 2020. All Rights Reserved.