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Kaseya CEO Fred Voccola has defended his company's actions but acknowledged those affected by a ransomwware attack are "very, very frustrated." (Source: Kaseya)
Global software vendor Kaseya worked in earnest for three months to resolve flaws in its VSA monitoring and management software, but ultimately lost the race with ransomware attackers, Dutch researchers say.
On Wednesday, the researchers who had found flaws in VSA released a timeline and description of issues that give more context into the engineering challenges Kaseya faced.
The researchers, with the Dutch Institute of Vulnerability Disclosure (DIVD), found seven vulnerabilities, six of which affected the software-as-a-service and on-premises versions of VSA and one of which that only affected the on-premises version.