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Story by Benjamin F. Kuo
 
Jamey Edwards, the CEO of
Cloudbreak Health, a Los Angeles-based telemedicine company, which provides telehealth services, including interpretation and access to specialists, within healthcare facilities. We caught up with Jamey to learn more about the company, and also its recent move to merge with another company, Uphealth, via a special purpose acquisition company (SPAC).
What is Cloudbreak Health?
Explain how you went from medical interpreting to all these different applications?
Jamey Edwards: We originally had a singular focus on helping deaf patients. The reason why is they were much more likely to encounter poor outcomes, because of lack of communication with a doctor. Communication is the number one diagnostic tool a doctor has to help a patient, to understand an illness, family history, and to help triangulate what might be ailing them. It’s more important than testing. If a patient comes into a hospital, that’s how you figure out if it’s a heart attack or indigestion. What we provide can speed diagnosis and reduce a patients level of anxiety, and having the patient actively participating empowers them to make better decisions. When we started rolling this out, we found that there were a lot more use cases, more than tele-psychiatry, more than tele-stroke, more than tele-ICU, it was a solution with broad usage. It went from just deaf patients to an entire hospital. Our infrastructure ended up in every hospital department.

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