Weeks after undergoing heart surgery, Gail Lawson found herself back in an operating room. Her incision wasn’t healing, and an infection was spreading. At a hospital in Ridgewood, New Jersey, Dr. Sidney Rabinowitz performed a complex, hourslong procedure to repair tissue and close the wound. While recuperating, Lawson phoned the doctor’s office in a panic. He returned the call himself and squeezed her in for an appointment the next day. “He was just so good with me, so patient, so kind,” she sai