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A GREENOCK care home has been ordered to make urgent improvements to its staffing levels and management of residents’ nutrition following a surprise inspection.
Kincaid House was graded as 'weak' for its care and support during the Covid-19 pandemic in a report which has been published by the Care Inspectorate.
The watchdog found the staffing levels at the Oakfield Terrace establishment were 'not sufficient' to meet people’s needs and said changes needed to be made to ensure residents had good nutrition and were properly hydrated.
Inspectors criticised the management of people’s weight and minimising falls, while highlighting that correct hand hygiene and use of personal protective equipment (PPE) was not always evident.