Inflight connectivity remains a long-term strategic driver, according to American Airlines and Aeroméxico
The COVID-19 pandemic has changed the way customers travel and airlines are finding new opportunities to reinvent themselves and their products. This week, FTE tuned in for a virtual thought-leadership session, hosted by the Airline Passenger Experience Association (APEX), to hear how leaders from American Airlines, Aeroméxico and Viasat are adapting their inflight propositions to match latest customer trends.
Investment in connectivity
Clockwise from top-left: Clarissa Sebastian, Managing Director, Premium, Customer Experience, American Airlines; Brian Sumers, Moderator & Editor At Large, Skift; Don Buchman, VP/GM-Commercial Aviation, Viasat; and Andres Castañeda, Vice President, Aeroméxico.