Industry 2021 predictions: part six – technology and innovation
22nd February 2021
| By contenteditor
The pandemic brought technology to the fore across many industries but for gaming specifically, it is likely to lead to a greater use of artificial intelligence, gamification and virtual reality in the year ahead as operators look to improve the customer experience.
As we look to the year ahead, industry experts share their thoughts on the opportunities and challenges facing the industry.
In part six we talk to technology and innovation experts. In part one we heard from igaming operators and suppliers, in part two land-based operators and suppliers and part three finance expert. In part four we spoke to those in marketing and part five examined changes for people and the way we work.