CHICAGO (WLS) -- A year after the pandemic, there's a new problem in Illinois' embattled unemployment system: extended benefits. Some people are having trouble getting renewed.
With no work prospects during the pandemic, initial benefits for some people have stopped. They say they can't get through to unemployment, so they reached out to the ABC7 I-Team for help.
"I haven't had benefits, going on three months now," says Alexander Flores, who worked at McCormick Place.
Due to the coronavirus, conventions started canceling in early March. Soon after, it shut down completely. Flores received unemployment benefits until November. He has been trying to re-apply ever since.