ID.me CEO: 6 Hour Wait Times For Unemployment Identity Verification Should Decrease In 2 Weeks
CBS Denver
2 hrs ago
Syndicated Local – CBS Denver
(CBS4) – In an effort to combat fraud, the Colorado Department of Labor and Employment is paying a company called ID.me to verify unemployment claimants’ identities, and it has stipulated claimants must verify with ID.me to receive their unemployment payments. Some people are facing up to 10 hours of waiting for help with that verification process, many still unsuccessful and unable to talk to a real person.
In a one-on-one interview with CBS4’s Kati Weis, ID.me CEO Blake Hall said those hours-long wait times could soon be a thing of the past.