Informationweek
How Well Conduct Algorithmic Audits in the New Economy
Today's CIOs traverse a minefield of risk, compliance, and cultural sensitivities when it comes to deploying algorithm-driven business processes.
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Algorithms are the heartbeat of applications, but they may not be perceived as entirely benign by their intended beneficiaries.
Most educated people know that an algorithm is simply any stepwise computational procedure. Most computer programs are algorithms of one sort of another. Embedded in operational applications, algorithms make decisions, take actions, and deliver results continuously, reliably, and invisibly. But on the odd occasion that an algorithm stings -- encroaching on customer privacy, refusing them a home loan, or perhaps targeting them with a barrage of objectionable solicitation -- stakeholders’ understandable reaction may be to swat back in anger, and possibly with legal action.