Highlights
IRDAI has directed all insurers to remain in touch with hospitals.
You can also register your complaint via email or toll-free number as well.
Many health insurance holders are facing difficulties in getting admissions to panel hospitals for cashless treatment amid a rising number of Covid-19 cases across the country.
If you’re facing a similar issue, then you can file a complaint against hospitals if they refuse to give you cashless treatment. However, it’s advised that you should first consult with your Third-Party Administrator (TPA) to get cashless admission in the network hospital.
However, if the hospital still denies admitting you or your patient on a cashless scheme, then you can file a formal complaint against the hospital. Here’s how you can either complain to your insurer or IRDAI.