In this article, ASSA ABLOY's Li Wang discusses the challenge of retaining staff in the hospitality industry due to high turnover rates, made worse by the pandemic and changing employee expectations. The solution proposed is to use cloud-based technology to streamline operations and prevent burnout, allowing staff to focus on improving guest experience. Location-based technology is also noted as a way to improve efficiency and employee wellbeing by allowing real-time tracking of hotel assets, monitoring motorized equipment, and reducing workloads.