Binghamton Press & Sun-Bulletin
In the early, uncertain days of the COVID-19 pandemic, the primary care facilities that people had always counted upon were ill-equipped to help patients showing symptoms of the frightening new virus.
Not only did they not have the infrastructure, they were actively told not to: The battle against COVID, many believed then, would be won and lost inside hospital emergency rooms.
So when a longtime patient of Endwell Family Physicians — a man in his 80s — came into the office in March 2020 with a mysterious runny nose and symptoms consistent with dehydration, the team there followed protocol and sent him to the hospital.