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Behind the scenes: 9-1-1 dispatchers deal with life and death every day
Honoring first responders during National Public Safety Telecommunicators Week
(Source: Texarkana, Ark., Police Department)
By Destinee Patterson | April 14, 2021 at 3:36 PM CDT - Updated April 14 at 7:30 PM
SHREVEPORT, La. (KSLA) - The week of April 11-17 is National Public Safety Telecommunicators Week. It’s a week to recognize our men and women who answer dispatch and 9-1-1 emergency calls.
Even though they are truly the first responders, they are often overlooked.
“We’re the people that no one sees,” Caddo Sheriff’s Office Telecommunications Officer Audria Jones said. “They see the deputies, but they never see us.”

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