Step 1: Enter details of your request
You will be required to fill in the following details:
• Current Nationality – Select your nationality from a dropdown menu.
• Identity Number – this is the Emirates ID number, printed on the front of the card.
• File Number – The file number is printed on your residence visa, which is stamped in your passport. While filling out the form, you will see the file number slots contain the following sections: department; year; service; sequence.
o Under the first category, ‘Department’, you would need to fill in the three digit code that your file number starts with. For example, 101, 201, 301 etc.