H-E-B Named Top Grocer of the Year During the Pandemic
H-E-B's preparations for the coronavirus pandemic has become the stuff of industry legend.
H-E-B's team had started to track the virus in January making a massive plan for the pandemic, including reaching out to suppliers in China and Europe. They started to simulate how the pandemic would affect their more than 400 stores. H-E-B initiated an emergency command center inside of one of their facilities and started having more supplies delivered ahead of the pandemic.
Of course, you saw some empty shelves at H-E-B, but H-E-B was ready! H-E-B had supplies stored such as dairy, meat, and produce, strategically throughout the state. The locations of these emergency supply center helped replenish stores quickly. H-E-B went into creative mode when the severity of the pandemic set in. H-E-B reached out to their beer suppliers to ship eggs. They even had creative solutions for the toilet paper situation. In March, H-E-B began a dedicated delivery service, exclusively for Senior Citizens. They are also leading the charge in the rollout of the COVID vaccination,