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A mom and her bouncing baby boy are doing well after a trainee dispatcher and his mentor guided the newborn’s parents through the speedy but safe birth.
The woman in her 30s called 911 at 11:23 p.m. Saturday to say she was in active labour with contractions becoming more frequent.
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'Oh, boy!' as trainee dispatcher, mentor guide couple through birth Back to video
Paramedics were dispatched to her home while call taker trainee Nicholas Martin and his mentor, ambulance communications officer Marcel Bouchard, began assessing whether delivery was imminent.