Grenfell Tower survivors lacked advice on what to do in a fire and were made to feel a “nuisance” when raising complaints with landlords, an inquiry has heard.
Former residents of the block that was struck by a deadly fire in June 2017 said they never took part in fire drills and claimed to be unaware of the building’s “stay put” fire safety policy.
Extracts from a number of ex-residents’ written witness statements were read to a public inquiry into the blaze on Thursday.
Mohammed Rasoul, who lived in flat 25 with his family, claimed they were not spoken to about fire safety by anyone from the Royal Borough of Kensington and Chelsea (RBKC), which owned the block, nor the Kensington and Chelsea Tenant Management Organisation (TMO), an arm’s-length body which managed it.