Get your money back: Third-party booking sites slow to refund money for hotels that were closed during the storm

Get your money back: Third-party booking sites slow to refund money for hotels that were closed during the storm
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HOUSTON – As families with no electricity tried to stay warm last week, some of them checked into hotels with heat. Others, though, paid for rooms they didn’t get. Now they’re calling consumer expert Amy Davis for help to get that much-needed money back.
Third-party booking sites like Travelocity, Expedia and Priceline let people reserve and pay for rooms online, but when people showed up at hotels last week, they found them closed with no power.
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Getting the money back has been a challenge.

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