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February 1, 2021
The Federal Trade Commission (FTC) announced that it has finalized its approval for the settlement it reached with videoconferencing provider Zoom Video Communications, Inc. (Zoom) regarding claims it misled consumers about the level of security provided on its platform, as well as for allegedly compromising the security of Mac users by circumventing Mac security features. This is a follow-up to the FTC’s announcement in November about reaching the settlement with Zoom after filing its complaint against Zoom.
Under the final order announced today, Zoom is prohibited from making any misrepresentations regarding its privacy practices. The document requires Zoom to “implement a comprehensive security program, review any software updates for security flaws prior to release and ensure the updates will not hamper third-party security features.” Zoom is also mandated to have an independent third party perform biennial assessments of its security program and inform the FTC if it experiences a data breach. Zoom must also provide annual certification of its compliance with this order and provide other mandatory reporting and recordkeeping.

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