by Fran Parkinson
The Covid-19 pandemic has been a time of unprecedented change and the world, as we know it, has shifted.
Leaders and managers have had to deal with phenomenal challenges as they steer their businesses, organisations and teams through unchartered waters. How do we, as leaders and managers, remain resilient and motivate our teams whilst we are dealing with the pressures created by the pandemic?
Learning the hard way
When I began managing business centres 10 years ago, I hadn’t had the benefit of a business course or management training. I had progressed a career route from administration. Being frank about it, I lacked confidence in my own abilities as a leader.