Surat: A consumer rights activist’s desperation to take a legal approach against a prominent mall in Vadodara instead of amicably settling the issue has ended in an embarrassment for him.
The activist Mukesh Shah had dragged Inorbit Mall in Vadodara to court claiming that he did not get back his parking charges of Rs 10 because of the mall’s mishandling of his vehicle. According to the mall’s parking policy, people can get the parking charges back if they exit the mall within an hour.
Shah said he visited the mall on December 23 in 2019 and paid Rs 10 for parking his two-wheeler. He claimed that he spent only 30 minutes inside the mall, but as the parking lot was full, it took him 15 minutes to park his vehicle. When he went back to the parking lot to leave, he noticed that the two-wheeler was moved to some other corner. He complained that as his vehicle was shifted, it took him 45 minutes to find it and take it out due to which he could not take advantage of the one-hour free parking policy.