Algonomy, the leader in Algorithmic Customer Engagement (ACE) solutions today announced that Franchise Management Inc. (FMI Group) has selected Algonomy as their strategic partner to drive the company's digital customer engagement transformation. FMI will deploy Algonomy's Restaurant Analytics Solution to enable data-driven decision making across the business.
Based in New Brunswick, Canada, FMI is one of North America's largest operators of Pizza Hut, KFC, Taco Bell, Burger King and Panera Bread Cafés with more than 350 locations and over 7,000 employees in Canada and the United States.
FMI Group will use Algonomy's SaaS solution for Restaurant Analytics as its enterprise analytics platform, providing company decision makers with deep insights to identify and optimize business opportunities. This comprehensive solution helps drive insights in demand forecasting, inventory management, operations, ecommerce, guest experience, voice of customer, marketing and CRM, audit and compliance, associate training and productivity.