Fewer BTO bookings cancelled last year but higher proportion of appeals for penalty waivers

SINGAPORE: When a 26-year-old, who only wanted to be known as Ms Lim, bid for a Build-to-Order (BTO) flat in 2017, luck was on her side.

She managed to get a four-room unit at Eunos Court – which, at the time, was among the most popular flats on offer.

But almost four years later, she is c

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